Review Summary
Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions.
Delivery
"Reliable and quick service."
"Quick service / delivery. Tech drawings on site are fantastic for finding Parts."
"4 days before the item were shipped from you is way to long…"
Digital experience
"Easy to use and great shipping to the USA. Thank you, will be coming back again."
"Excelente calidad y comodidad, el servicio de la página es muy rápido, gracias, saludos."
"Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the…"
Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the service four times and each was as good
Team expertise
"Professional 👍"
"Very professional and good value for money!!"
"Top Service and Top prices. Recomended!"
Responsiveness
"Prompt, cheerful, helpful staff and made to feel like a valued customer. Top rate"
"Quick deliveri"
"Correct, informativ, gyors."
Friendliness & courtesy
"Excellent service and great customer service."
"Services was very good and helpful"
"Great service , Thanks so much"
Choice
"nice prices, great stuff, large options, but definitely be sure of what you buy because returns are quite expensive"
"Great choice, good prices"
"The Best choice every make!"
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A. A.
21 Jan 2022
Verified reviewExcellent
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A. A.
17 Jan 2022
Verified reviewGreat company to deal with would definitely use them again
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A. A.
17 Jan 2022
Verified reviewThe product is 100% and they included a lock, which wasn’t included in the website ( purchase separately) The website stated: Delivery in 3-5 days. Worldwide distribution outlets. No mention of VAT and/or Import Cost. The item took nearly one month to arrive and as it had been shipped from EU (France), there were additional costs which had not been highlighted ( it was over £135) Customer service poor - really poor. They responded with one sentence and didn’t really answer the query. If they really have worldwide distribution- then why could it not have been despatched from UK. Less cost and less waiting time. If they should really give a more realistic delivery time and highlight any probable/potential import costs. Customer service staff being less surly might help. I would be reluctant to recommend them unless you want something like specific not available elsewhere.
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A. A.
17 Jan 2022
Verified reviewMindennel elégedett voltam.
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A. A.
17 Jan 2022
Verified reviewGood quality product and informed delivery
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A. A.
17 Jan 2022
Verified reviewThe ordering process was very easy The tax was deducted and then paid separately via the shipping agent. The jacket came sooner than expected over the Christmas period with easy tracking. No problems I’ll use this company again.
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A. A.
17 Jan 2022
Verified reviewIn respect of this order I am very happy. But i have also ordered a pair of trousers that have not arrived and i have not had any updates etc from BMW so unsure what is happening with the order
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A. A.
17 Jan 2022
Verified reviewTransportation cost is not accurate I had to pay way more to get my purchase done.
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A. A.
15 Jan 2022
Verified reviewEasy to use the site with few key words. Rapid transaction and delivery way before expected.
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A. A.
15 Jan 2022
Verified reviewDidnt get installation manual with the headlight
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A. A.
15 Jan 2022
Verified reviewquality parts very quick delivery will use again for my s1000rr
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A. A.
15 Jan 2022
Verified reviewTerrible slow delivery. Unable to reach anyone on the phone to find out what as going on. you do NOT deserve to be in business
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A. A.
8 Jan 2022
Verified reviewVery good service. Absolutely recommended for owners of BMW motorcycles
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A. A.
8 Jan 2022
Verified reviewGreat range, great prices, slow delivery.
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A. A.
8 Jan 2022
Verified reviewGreat service. Arrived as advised.
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A. A.
8 Jan 2022
Verified reviewKõik on suurepärane 👌😊
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A. A.
8 Jan 2022
Verified reviewNice product 👍🏻
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A. A.
8 Jan 2022
Verified reviewGreat service
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A. A.
8 Jan 2022
Verified reviewThe delivery charge is quite expensive
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A. A.
8 Jan 2022
Verified reviewAs always my order arrived securely and Quickly. I would recommend BMW E-M
Reviews displayed in chronological order