Review Summary
Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions.
Delivery
"Reliable and quick service."
"Quick service / delivery. Tech drawings on site are fantastic for finding Parts."
"4 days before the item were shipped from you is way to long…"
Digital experience
"Easy to use and great shipping to the USA. Thank you, will be coming back again."
"Excelente calidad y comodidad, el servicio de la página es muy rápido, gracias, saludos."
"Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the…"
Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the service four times and each was as good
Team expertise
"Professional 👍"
"Very professional and good value for money!!"
"Top Service and Top prices. Recomended!"
Responsiveness
"Prompt, cheerful, helpful staff and made to feel like a valued customer. Top rate"
"Quick deliveri"
"Correct, informativ, gyors."
Friendliness & courtesy
"Excellent service and great customer service."
"Services was very good and helpful"
"Great service , Thanks so much"
Choice
"nice prices, great stuff, large options, but definitely be sure of what you buy because returns are quite expensive"
"Great choice, good prices"
"The Best choice every make!"
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A. A.
7 Mar 2022
Verified reviewNot very happy
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A. A.
7 Mar 2022
Verified reviewI lost one of my old gloves so this purchase was a replacement, very pleased with product but a cost a bit more than I was expecting with customs, vat, and £11 to “cover likelihood of default oayment” having to be paid additionally to courier before delivery…
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A. A.
7 Mar 2022
Verified reviewReceived on time in great condition well packaged. The indicators themselves fit perfectly and complete the look of the bike. Many thanks.
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A. A.
28 Feb 2022
Verified reviewCorrect and quick service at the seller, but the items were first shipped by the transport company after two weeks. Freight was expensive even had the delivery been prompt. Sender is responsible for shipping, therefore only two stars.
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A. A.
28 Feb 2022
Verified reviewvery good
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A. A.
28 Feb 2022
Verified reviewEasy selection and big choice. Delivery took a while
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A. A.
28 Feb 2022
Verified reviewafter initial delay due to lack of stock , they have been fast in order deliver.
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A. A.
28 Feb 2022
Verified reviewI'm conform aborto the service, but I expected a little more celerity atención the delivery, and aldo a cheaper pryce. But it' ok
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A. A.
28 Feb 2022
Verified reviewHappy with the t-shirts I’ve ordered for my husband’s birthday
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A. A.
28 Feb 2022
Verified reviewgood!
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A. A.
28 Feb 2022
Verified reviewAlways looked after well at ocean plymouth
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A. A.
28 Feb 2022
Verified reviewGreat option to get parts for my nite t, good communication. Only a kind of slow delivery. but, ot big deal.
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A. A.
28 Feb 2022
Verified reviewThe website is easy to navigate and find what you are looking for. Pricing is good and I like the discounts offered.
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A. A.
28 Feb 2022
Verified reviewAll good
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A. A.
28 Feb 2022
Verified reviewAll perfect
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A. A.
28 Feb 2022
Verified reviewThe boots i chose were supposed to be 5/7 days delivery that was dec 20th 3 weeks later still no boots so i get onto customer care to be told my size out of stock for 2 weeks so i said ill wait, 2 weeks later told my size wont be in till march so i cancelled those boots and ordered 2nd choice they arrived 1 week later. Boots 10/10 delivery and not clearly putting the info that sizes arent in stock 2/10. Will i shop here again, probably not.
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A. A.
24 Feb 2022
Verified reviewgood
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A. A.
24 Feb 2022
Verified reviewThe price was a little high but cheaper than buying from the BMW dealer in New Zealand - quick delivery to the other side of the world!
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A. A.
24 Feb 2022
Verified reviewExcellent service, my parts were despatched very quickly and actually arrived ahead of schedule.
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A. A.
24 Feb 2022
Verified reviewNavigation was not so easy but once you find what you need, ordering and delivery went very well. Thanks BMW team!
Reviews displayed in chronological order