What do Internet users think about bmw.europe-moto.com ?

Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions. Customers also mention quick turnaround, competitive pricing, and items arriving in good or even excellent quality. The site is said to be easy to navigate, with a wide range of items for different models, while one complaint concerns a refund still pending and another says delivery took too long. Bmw.europe-moto gathers mostly positive customer feedback with 3016 reviews published in total and an average rating of 4.2 stars.

What is bmw.europe-moto.com's address ?

24 Rue Raoul Dufy 34000 Montpellier

Reviews for Bmw.europe-moto.com

Total: 3 016 reviews since 04/11/2020

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4.2

Based on 860 reviews from the last 12 months

5

66%
4

12%
3

7%
2

4%
1

10%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions.

This summary is AI-Generated

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Helpful?

Delivery

327 reviews mention delivery, with 61% positive feedback.

"Reliable and quick service."

"Quick service / delivery. Tech drawings on site are fantastic for finding Parts."

"4 days before the item were shipped from you is way to long…"

Digital experience

65 reviews mention the digital experience, with 82% positive feedback.

"Easy to use and great shipping to the USA. Thank you, will be coming back again."

"Excelente calidad y comodidad, el servicio de la página es muy rápido, gracias, saludos."

"Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the…"

Team expertise

29 reviews mention our team's expertise, with 93% positive feedback.

"Professional 👍"

"Very professional and good value for money!!"

"Top Service and Top prices. Recomended!"

Responsiveness

20 reviews mention our responsiveness, with 85% positive feedback.

"Prompt, cheerful, helpful staff and made to feel like a valued customer. Top rate"

"Quick deliveri"

"Correct, informativ, gyors."

Friendliness & courtesy

11 reviews mention our friendliness and courtesy, with 91% positive feedback.

"Excellent service and great customer service."

"Services was very good and helpful"

"Great service , Thanks so much"

Choice

10 reviews mention choice, with 90% positive feedback.

"nice prices, great stuff, large options, but definitely be sure of what you buy because returns are quite expensive"

"Great choice, good prices"

"The Best choice every make!"

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5 ★

A. A.
15 Mar 2022
Verified review
Collected and verified by Verified Reviews
Amazing Quality, packaging and service. Delivery was fast and accurate. Definately will be re-ordering again.
Experience from: 6 Feb 2022
A. A.
12 Mar 2022
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Good handling
Experience from: 8 Feb 2022
A. A.
12 Mar 2022
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Collected and verified by Verified Reviews
Order an item they advertised as in stock. gave me a delivery date but did not happen. Then found it was not in stock and told item late from BMW. Waited a while but still no delivery date was given. In the end I cancelled order but had to chase many times before I finally got my money back. Not a great experience for me however their service may well be good on items they actually have in stock - we will have to see!!
Experience from: 27 Jan 2022
A. A.
12 Mar 2022
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Order was delivered in a very timely manner.
Experience from: 1 Feb 2022
A. A.
12 Mar 2022
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Quick response, original parts, arrive as expected
Experience from: 28 Jan 2022
A. A.
12 Mar 2022
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Excelente servicio y buenas ofertas.
Experience from: 23 Jan 2022
A. A.
12 Mar 2022
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Excelente service
Experience from: 30 Jan 2022
A. A.
7 Mar 2022
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super
Experience from: 31 Jan 2022
A. A.
7 Mar 2022
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Excellent delivery service
Experience from: 29 Jan 2022
A. A.
7 Mar 2022
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Items well received but received in separate parcels and separate date even though ordered in single invoice.. caused me to pay 2x taxes. It should be sent together in a single parcel.
Experience from: 28 Jan 2022
A. A.
7 Mar 2022
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Levou muito tempo na entrega
Experience from: 26 Jan 2022
A. A.
7 Mar 2022
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Perfecto era lo que compré y llegó rápido , aunque un poco caro DHL
Experience from: 27 Jan 2022
A. A.
7 Mar 2022
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Order and delivery process went o.k. but one piece in the shipment is missing: cover cup for the exhaust valve. So, I have to stick with the stock exhaust heat cover instead.
Experience from: 1 Feb 2022
A. A.
7 Mar 2022
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Happy with the offering and post service customer support. Unhappy that the stock information on the web shop and the actual stock is not accurate. Had to find the jacket elsewhere even though it was "on stock" on the site. Even more so, even few days after my order when I was told by customer service that the jacket was not on stock and was not possible to order it any more from BMW, it was still on the site as being on stock.
Experience from: 25 Jan 2022
A. A.
7 Mar 2022
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Excellent
Experience from: 28 Jan 2022
A. A.
7 Mar 2022
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The order process was quick and easy. The gloves arrived quickly as well. My only criticism is the cost of shipping to Singapore. For the cost of the items, shipping should be discounted or subsidised to retain customers.
Experience from: 29 Jan 2022
A. A.
7 Mar 2022
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Short response time and good communication
Experience from: 1 Feb 2022
A. A.
7 Mar 2022
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perfect !
Experience from: 26 Jan 2022
A. A.
7 Mar 2022
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The signal lights is well made and fit perfectly into my BMW F900R, but my experience with shipping is not that good.
Experience from: 21 Jan 2022
A. A.
7 Mar 2022
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Good price
Experience from: 21 Jan 2022