What do Internet users think about bmw.europe-moto.com ?

Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions. Customers also mention quick turnaround, competitive pricing, and items arriving in good or even excellent quality. The site is said to be easy to navigate, with a wide range of items for different models, while one complaint concerns a refund still pending and another says delivery took too long. Bmw.europe-moto gathers mostly positive customer feedback with 3016 reviews published in total and an average rating of 4.2 stars.

What is bmw.europe-moto.com's address ?

24 Rue Raoul Dufy 34000 Montpellier

Reviews for Bmw.europe-moto.com

Total: 3 016 reviews since 04/11/2020

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4.2

Based on 860 reviews from the last 12 months

5

66%
4

12%
3

7%
2

4%
1

10%

1 ★

2 ★

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4 ★

5 ★

Review Summary

Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions.

This summary is AI-Generated

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Helpful?

Delivery

327 reviews mention delivery, with 61% positive feedback.

"Reliable and quick service."

"Quick service / delivery. Tech drawings on site are fantastic for finding Parts."

"4 days before the item were shipped from you is way to long…"

Digital experience

65 reviews mention the digital experience, with 82% positive feedback.

"Easy to use and great shipping to the USA. Thank you, will be coming back again."

"Excelente calidad y comodidad, el servicio de la página es muy rápido, gracias, saludos."

"Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the…"

Team expertise

29 reviews mention our team's expertise, with 93% positive feedback.

"Professional 👍"

"Very professional and good value for money!!"

"Top Service and Top prices. Recomended!"

Responsiveness

20 reviews mention our responsiveness, with 85% positive feedback.

"Prompt, cheerful, helpful staff and made to feel like a valued customer. Top rate"

"Quick deliveri"

"Correct, informativ, gyors."

Friendliness & courtesy

11 reviews mention our friendliness and courtesy, with 91% positive feedback.

"Excellent service and great customer service."

"Services was very good and helpful"

"Great service , Thanks so much"

Choice

10 reviews mention choice, with 90% positive feedback.

"nice prices, great stuff, large options, but definitely be sure of what you buy because returns are quite expensive"

"Great choice, good prices"

"The Best choice every make!"

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5 ★

A. A.
13 Apr 2022
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Collected and verified by Verified Reviews
Very good service. Thank you very much. Antonio
Experience from: 9 Mar 2022
A. A.
13 Apr 2022
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The site is good with competitive pricing although shipping rates, to Australia, are higher than some competitors. The only major issue I have is that there is no contact from customer service when an item availability dates change after an order is made and paid for. The information has to be actively sought by the buyer. This needs to improve, customers should be actively advised and offered cancellation if the revised date no longer meets their needs. I do note that when I contacted them with a request to remove such an item from an order they did so promptly.
Experience from: 25 Feb 2022
A. A.
13 Apr 2022
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Its my second litinium charger. I allready have one which works good.i have a few bikes so the reason for the second charger.
Experience from: 6 Mar 2022
A. A.
13 Apr 2022
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On time delivery
Experience from: 13 Mar 2022
A. A.
13 Apr 2022
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Best price available. Every part available and quick and easy delivery in multiple languages. Fantastic service
Experience from: 8 Mar 2022
A. A.
13 Apr 2022
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perfect service,, highly recommended
Experience from: 5 Mar 2022
A. A.
13 Apr 2022
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Exellent
Experience from: 13 Mar 2022
A. A.
13 Apr 2022
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Idealnie.
Experience from: 3 Mar 2022
A. A.
13 Apr 2022
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Good
Experience from: 6 Mar 2022
A. A.
13 Apr 2022
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good services and delivery, thank you !
Experience from: 26 Feb 2022
A. A.
13 Apr 2022
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Fast delivery and high quality product
Experience from: 11 Mar 2022
A. A.
13 Apr 2022
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I ordered my jacket and was given a delivery time frame. Once I did not receive my jacket, I began inquiring. I was never told that my order was delayed. I had to find out on my own. Even then, when they responded, the response was when we get it, we will send it to you. Not much help. The jacket is awesome and once it was in transit no problem. Customer service was not quite what I thought it would be since any customer should be contacted once it is discovered their merchandise will be delayed.
Experience from: 3 Feb 2022
A. A.
13 Apr 2022
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All good
Experience from: 2 Mar 2022
A. A.
13 Apr 2022
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Not responding to my emails after wrong item eas sent to me.
Experience from: 27 Jan 2022
A. A.
13 Apr 2022
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Quick shipping to Canada. Saved money too
Experience from: 3 Mar 2022
A. A.
11 Apr 2022
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Very satisfied with my order, processing and delivery. There's much more to be desired of in terms of customer relations. I sent several email inquiries but all remain unanswered so I ordered not knowing what to expect since my questions were never answered. Luckily it went well.
Experience from: 28 Feb 2022
A. A.
11 Apr 2022
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Very satisfied overall
Experience from: 2 Mar 2022
A. A.
11 Apr 2022
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Super profesionalnie.
Experience from: 3 Mar 2022
A. A.
11 Apr 2022
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Considering I paid over £17 for 'Express' DHL delivery, the item took ages to arrive. It wasn't dispatched for 2 weeks after payment was taken and then took several days. No problem with the item when it arrived though so all good if you are patient!
Experience from: 25 Feb 2022
A. A.
9 Apr 2022
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LOVE this jacket! The fit is perfect and it allows for full mobility. I live in Singapore so it is a bit warm but to be honest, any jacket is a hot jacket when you live on the equator. Highly recommend this jacket to any BMW rider.
Experience from: 15 Feb 2022