What do Internet users think about bmw.europe-moto.com ?

Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions. Customers also mention quick turnaround, competitive pricing, and items arriving in good or even excellent quality. The site is said to be easy to navigate, with a wide range of items for different models, while one complaint concerns a refund still pending and another says delivery took too long. Bmw.europe-moto gathers mostly positive customer feedback with 3055 reviews published in total and an average rating of 4.2 stars.

What is bmw.europe-moto.com's address ?

24 Rue Raoul Dufy 34000 Montpellier

Reviews for Bmw.europe-moto.com

Total: 3 055 reviews since 04/11/2020

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4.2

Based on 899 reviews from the last 12 months

5

67%
4

12%
3

7%
2

4%
1

10%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions.

This summary is AI-Generated

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Helpful?

Delivery

339 reviews mention delivery, with 62% positive feedback.

"Quick delivery to JP, I took 1week!"

"The parts fits the bike. Very long delivery time, but that is Chronoposts fault."

"Ordered a beautiful jacket, but still not delivered after 3 weeks. Investigation ongoing, pending feedback. Very disappointed"

Digital experience

65 reviews mention the digital experience, with 82% positive feedback.

"Quick service / delivery. Tech drawings on site are fantastic for finding Parts."

"Easy to use and great shipping to the USA. Thank you, will be coming back again."

"Excelente calidad y comodidad, el servicio de la página es muy rápido, gracias, saludos."

Team expertise

30 reviews mention our team's expertise, with 93% positive feedback.

"Great service, friendly staff, and a fantastic selection of bikes. Highly recommend."

"Professional 👍"

"Very professional and good value for money!!"

Responsiveness

22 reviews mention our responsiveness, with 82% positive feedback.

"Very fast respond ! Happy to have link business with"

"Reliable and quick service."

"Prompt, cheerful, helpful staff and made to feel like a valued customer. Top rate"

Friendliness & courtesy

12 reviews mention our friendliness and courtesy, with 92% positive feedback.

"Excellent service and great customer service."

"Services was very good and helpful"

"Great service , Thanks so much"

Choice

11 reviews mention choice, with 91% positive feedback.

"nice prices, great stuff, large options, but definitely be sure of what you buy because returns are quite expensive"

"Great choice, good prices"

"The Best choice every make!"

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5 ★

A. A.
13 Apr 2023
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Collected and verified by Verified Reviews
I ordered from the Motor Rad website and typed in my UK address. It did not divert me to a UK website nor did it mention customs fees. I ended up paying another 25% of the order price to have it delivered to me. I emailed BMW and they have ignored me, I chased it and they still ignore me - it has been over a week. I would not use this site again unless they either a) divert UK orders to a UK website or b) pay the customs fees. Nippy Normans need not fear these sheisters.
Experience from: 7 Mar 2023
A. A.
13 Apr 2023
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Thank you for the fast service and great customer service. Solved my issue with wrong the item being sent to the wrong address, and even after that the item arrived very quickly.
Experience from: 3 Mar 2023
A. A.
13 Apr 2023
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Super
Experience from: 3 Mar 2023
A. A.
13 Apr 2023
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Complete catalog of products with clear descriptions and useful information together with and very good shipping service. My order arrived on time and with no damages.
Experience from: 9 Mar 2023
A. A.
13 Apr 2023
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Nice item. Arrived quickly. Thanks.
Experience from: 5 Mar 2023
A. A.
13 Apr 2023
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Best selection of BMW products by far! Great service.
Experience from: 9 Mar 2023
A. A.
13 Apr 2023
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Need to make the return policy more visible for international buyers. I am stuck with a $700 helmet that's very close to the correct size. Now I have to figure out what to do with it
Experience from: 13 Mar 2023
A. A.
13 Apr 2023
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Speedy delivery and in stock as promised
Experience from: 5 Mar 2023
A. A.
11 Apr 2023
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The service itself worked fine, only the payment transaction was confusing but eventually succeeded,
Experience from: 4 Mar 2023
A. A.
11 Apr 2023
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Ordered a part from the U.S. and it was shipped fast. I will definitely order from BMW Europe-Moto again.
Experience from: 10 Mar 2023
A. A.
11 Apr 2023
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Easy and straightforward website! Delivery quicker than I expected!! Very happy with the purchase
Experience from: 7 Mar 2023
A. A.
11 Apr 2023
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Outstanding Performance from start to finish.
Experience from: 13 Mar 2023
A. A.
11 Apr 2023
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Fast shipping, original parts.
Experience from: 8 Mar 2023
A. A.
11 Apr 2023
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I still haven’t received my package it’s been 20 days now.
Experience from: 7 Mar 2023
A. A.
11 Apr 2023
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Very satisfied
Experience from: 9 Mar 2023
A. A.
11 Apr 2023
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Good Packing, Good Communication.
Experience from: 27 Dec 2022
A. A.
9 Apr 2023
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THE SERVICE WAS AS ALWAYS EXCELLENT, THE PRODUCT I EXPECTED BETTER QUALITY FOR THE PRICE
Experience from: 7 Mar 2023
A. A.
9 Apr 2023
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Super!
Experience from: 5 Mar 2023
A. A.
9 Apr 2023
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Ordered 4th March 2023, as of 25th March still not received??
Experience from: 4 Mar 2023
A. A.
9 Apr 2023
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excellent to deal with super fast AAA.
Experience from: 7 Mar 2023