Review Summary
Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions.
Delivery
"Quick delivery to JP, I took 1week!"
"The parts fits the bike. Very long delivery time, but that is Chronoposts fault."
"Ordered a beautiful jacket, but still not delivered after 3 weeks. Investigation ongoing, pending feedback. Very disappointed"
Digital experience
"Quick service / delivery. Tech drawings on site are fantastic for finding Parts."
"Easy to use and great shipping to the USA. Thank you, will be coming back again."
"Excelente calidad y comodidad, el servicio de la página es muy rápido, gracias, saludos."
Team expertise
"Great service, friendly staff, and a fantastic selection of bikes. Highly recommend."
"Professional 👍"
"Very professional and good value for money!!"
Responsiveness
"Very fast respond ! Happy to have link business with"
"Reliable and quick service."
"Prompt, cheerful, helpful staff and made to feel like a valued customer. Top rate"
Friendliness & courtesy
"Excellent service and great customer service."
"Services was very good and helpful"
"Great service , Thanks so much"
Choice
"nice prices, great stuff, large options, but definitely be sure of what you buy because returns are quite expensive"
"Great choice, good prices"
"The Best choice every make!"
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A. A.
17 Apr 2023
Verified reviewHi ,well I ordered what I thought was bolts (A2 windscreen bolts) and after waiting for over a week longer than they should have been I was sent a c clip which wasn't what I wanted at all ,contacted you guys and was told to go back the website and return the package ,just hassle, won't be ordering though these again !!
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A. A.
17 Apr 2023
Verified reviewSuper!
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A. A.
15 Apr 2023
Verified reviewAll went smoothly.
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A. A.
15 Apr 2023
Verified reviewGood, no problems to report.
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A. A.
15 Apr 2023
Verified reviewFully Satisfied,speedy delivery despite im from Philippines
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A. A.
15 Apr 2023
Verified reviewStill I am waiting for my gloves!!!!
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A. A.
15 Apr 2023
Verified reviewI was confident ordering the parts as the website brought up products suitable for my make and model of bike. I thought they would have been delivered sooner but I wasn't in a hurry so didn't matter. I'll order again.
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A. A.
15 Apr 2023
Verified reviewPerfect
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A. A.
15 Apr 2023
Verified reviewFast shipping
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A. A.
14 Apr 2023
Verified reviewExcellent
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A. A.
14 Apr 2023
Verified reviewPricey but you do get what you pay for - quality and reliability
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A. A.
14 Apr 2023
Verified reviewFrench site masquerading as U.K. bmw sales. At point of payment, the web page clearly states “in vat”! Then the courier emails me demanding 20% vat plus their admin charge of another £20!! If you are U.K. based, avoid this rip off bmw Motorrad France site. I have shared this across all all blogs and social media channels
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A. A.
14 Apr 2023
Verified reviewAs expected 100%
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A. A.
14 Apr 2023
Verified reviewFast delivery, missing precise descriptions of some items.
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A. A.
13 Apr 2023
Verified reviewAmazing, perfect ecommerce trsansaction
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A. A.
13 Apr 2023
Verified reviewOrder was correct but it took 2 weeks for them to ship. It would’ve been easier, faster and more pleasant to drive to my own dealership.
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A. A.
13 Apr 2023
Verified reviewGood product quality and smooth service.
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A. A.
13 Apr 2023
Verified reviewgood and correct service
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A. A.
13 Apr 2023
Verified reviewToo large! Size down. We need to return this jacket.
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A. A.
13 Apr 2023
Verified revieworder took much longer than stated in the website and the box was pretty banged up and not from shipping.
Reviews displayed in chronological order