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Review Summary
Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.
Delivery
"Delivered quicker than UK counterparts for orders placed at the same time. Good price Good product"
"Good service. the item was a good price and arrived well packaged and when promised."
"Good Experience. Decent delivery time"
Digital experience
"Prima betrouwbare webshop."
"Great website with a wide variety of cycling-related products at competitive prices."
"Ordering was easy but delivery was very very slow."
Choice
"amazing choice great price arrived on time"
"Kvalitetni proizvodi , širok asortiman , dobre cijene, brza isporuka"
"Brilliant range of products and super fast delivery"
Team expertise
"Great trust and honesty in the transaction"
"Very good, great service. I would recommend."
"Great price,service and communication.Highly recommended."
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A. A.
6 May 2023
Verified reviewPrices are good. Shipping time can be improved. Both transport time and packaging/handling. Lot of products available that is also good.
Reply from Bikeinn.com
Dear Laszlo, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
You are welcomed and yes, that is why I take time to do it to help you, because we will improve together. :) Thank you.
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A. A.
5 May 2023
Verified reviewVery fast service and lowest price for Forerunner in the market
Reply from Bikeinn.com
Dear Dick, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 May 2023
Verified reviewNo problems. It was simple ordering, and the order arrived very quickly. Very satisfied.
Reply from Bikeinn.com
Dear Stuart, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 May 2023
Verified reviewFrequently my go to retailer for bike parts and accessories. Always competitive prices, with fast delivery and good communication. Keep up the good work guys.
Reply from Bikeinn.com
Dear John Paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 May 2023
Verified reviewTook just over a week for Delivery tracked so could see progress on order great price on tyres I ordered Vittoria Terreno
Reply from Bikeinn.com
Dear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
30 Apr 2023
Verified reviewOrdered campagnolo chainring. Good price and quick delivery from Holland. Highly recommend.
Reply from Bikeinn.com
Dear Dave, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
30 Apr 2023
Verified reviewQuality OK. Excellent delivery!
Reply from Bikeinn.com
Dear Teije, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Apr 2023
Verified reviewConsidering in Spain, delivery to Scotland quite quick and prices good. Bought multiple times and will do again.
Reply from Bikeinn.com
Dear John, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Apr 2023
Verified reviewBardzo dobry sklep, a przede wszystkim mnogość ofert, które z pewnością zadowolą nawet bardzo wymagających. Zdecydowanie polecam i zachęcam do zakupów bo warto !
Reply from Bikeinn.com
Dear Janusz, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Apr 2023
Verified reviewGiven that after ordering, I realised the company is in Spain, I’m UK. My child’s bike - fairly priced - only cost £17 to be delivered from one country to another. It only took 1 week to arrive too. The only thing I would have liked was a bit more tracking, but I mean, it’s come from another country can I really be that fussy? Miraculous 16” bike, my daughter absolutely loves! Came with tools and only need a couple bits putting together. I think it’s brilliant you guys had the brakes and everything already set up and sorted, made my life so much easier and didn’t have to pay anything extra for that. My only one thing is, I wish that the plastic at the front was clip on, not zip ties, just for the finishing touches really. But overall, a brilliant bike, great instructions too, and a very easy international order. Will definitely be checking your website for any more items, better service than a lot of the UK stores. Thanks guys!!
Reply from Bikeinn.com
Dear Lauren, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Apr 2023
Verified reviewBest price I could get for my item anywhere. Easy ordering process with ability to track order also. Delivery was almost a week but my item was posted into to UK from Europe so had customs checks etc, which is visible when tracking the order. Item arrived well packed, undamaged and as described. Than you Bike inn
Reply from Bikeinn.com
Dear Ian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Apr 2023
Verified reviewgreat product great service
Reply from Bikeinn.com
Dear neil, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Apr 2023
Verified reviewDelivery.. word of advice. If ordering for delivery in England, allow weeks more than bikeinns ‘estimated delivery’. That has been wrong for me by several weeks, so avoid disappointment and order things well in advance of you wanting them. As I have accepted the delivery issue bikeinn have truly competitive prices and I always got exactly what I wanted. So for me, no issues.
Reply from Bikeinn.com
Dear Dan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Apr 2023
Verified reviewGreat price, good quality, the package came a little damaged, but the product was fine. Delivery time was one day longer than what was on the website, but it was holiday so I get it.
Reply from Bikeinn.com
Dear Maryna, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Apr 2023
Verified reviewFast delivery, product as per specifications.
Reply from Bikeinn.com
Dear Deagos, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Apr 2023
Verified reviewEasy buy. Delibery time was fine. Kid loved that helmet
Reply from Bikeinn.com
Dear Toni, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Apr 2023
Verified reviewEfficient and quick service
Reply from Bikeinn.com
Dear Stuart, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Apr 2023
Verified reviewBought from Bikeinn multiple times and never disappointed, packages arrived when planned and items were as described, I will definitely be purchasing from them again 👌🏻
Reply from Bikeinn.com
Dear Kathrina, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Apr 2023
Verified reviewsuper and fast
Reply from Bikeinn.com
Dear Stepan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Apr 2023
Verified reviewGood!
Reply from Bikeinn.com
Dear Asiu, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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