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Review Summary
Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.
Delivery
"Delivered quicker than UK counterparts for orders placed at the same time. Good price Good product"
"Good service. the item was a good price and arrived well packaged and when promised."
"Good Experience. Decent delivery time"
Digital experience
"Prima betrouwbare webshop."
"Great website with a wide variety of cycling-related products at competitive prices."
"Ordering was easy but delivery was very very slow."
Choice
"amazing choice great price arrived on time"
"Kvalitetni proizvodi , širok asortiman , dobre cijene, brza isporuka"
"Brilliant range of products and super fast delivery"
Team expertise
"Great trust and honesty in the transaction"
"Very good, great service. I would recommend."
"Great price,service and communication.Highly recommended."
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Richard groenwold A.
2 Sept 2025
Verified reviewBest prices, delivery could be faster.
Reply from Bikeinn.com
Hello and thank you for your wonderful review! We're delighted to hear that you found our prices to be the best. We appreciate your feedback on the delivery times and will take this into account as we strive to improve our services. Thank you for choosing bikeinn.com! bikeinn.com team
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Leon L.
2 Sept 2025
Verified reviewGood price. Shipped from Spain so had to wait a few days but worth it.
Reply from Bikeinn.com
Hello, Thank you for your wonderful feedback! We're delighted to hear that you found our prices attractive and that your order was worth the wait. We appreciate your support and look forward to serving you again in the future! Best regards. bikeinn.com team
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James S.
2 Sept 2025
Verified reviewExcellent
Reply from Bikeinn.com
Hello, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us. Your support means a lot to our team, and we look forward to serving you again in the future. Best wishes! bikeinn.com team
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A. F.
2 Sept 2025
Verified reviewExcellent service and delivery, product arrived ahead of schedule
Reply from Bikeinn.com
Hello, Thank you for your fantastic feedback! We're thrilled to hear that you had an excellent experience with our service and that your product arrived ahead of schedule. Your satisfaction is our top priority, and we look forward to serving you again in the future. Best regards. bikeinn.com team
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Wojciech C.
2 Sept 2025
Verified reviewOpony dotarły bardzo szybko. A cena była dużo lepsza niż w Polsce.
Reply from Bikeinn.com
Dear Wojciech, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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John D.
2 Sept 2025
Verified reviewI've long used bikeinn as their prices are very hard to beat. My package was late arriving and the company they used were useless but bikeinn did reply telling were my late parcel was.
Reply from Bikeinn.com
Hello, Thank you for taking the time to share your feedback. We’re glad to hear that you appreciate our prices and that our team was able to assist you with your late parcel. We understand how frustrating delivery issues can be and are continually working to improve this aspect of our service. If you have any further concerns or questions, please don’t hesitate to reach out to us. Best regards. bikeinn.com team
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Sophie L.
2 Sept 2025
Verified reviewEr ontbreken meerdere onderdelen bij de fiets en hij is beschadigd! Jullie reageren ook niet op mijn mail! Vreselijk en heel erg slecht!
Reply from Bikeinn.com
Dear sophie, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Sophie L.
asjeblieft, reageer op mijn mails!! Over de ontbrekende onderdelen en de beschadiging!!
Show exchanges Hide exchanges -
Vlastimil J.
2 Sept 2025
Verified reviewNěkdy velmi pomalé vyřízení objednávky.
Reply from Bikeinn.com
Hello, Thank you for taking the time to share your feedback. We understand that a delayed order can be frustrating, and we appreciate your patience. We are committed to improving our service and would love to hear more about your experience if you'd like to share. Best regards. bikeinn.com team
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Nikolay C.
27 Aug 2025
Verified reviewОтличен сайт! Професионално отношение. Препоръчвам!
Reply from Bikeinn.com
Dear NIKOLAY, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Miglena M.
27 Aug 2025
Verified reviewSuper partner
Reply from Bikeinn.com
Dear Miglena, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Ryszard P.
27 Aug 2025
Verified reviewAll quick and as per offer.
Reply from Bikeinn.com
Dear Ryszard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Jan S.
27 Aug 2025
Verified reviewVery fast delivery
Reply from Bikeinn.com
Dear Jan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Dimitri M.
27 Aug 2025
Verified reviewReturning an item that doesn't meet my expectations or that just doesn't fit is a hassle. I had to make 6 photo's, defend my case with a statement and go through several steps on the website. In the end it all works, but other parties are much more customer friendly: 1 click in the order e-mail to print the return label and no questions asked.
Reply from Bikeinn.com
Hello, Thank you for sharing your experience with us. We understand that returning an item can sometimes be a hassle, and we appreciate your feedback. We are always looking for ways to improve our processes, so your insights are invaluable. If you have any further suggestions, please feel free to reach out to us. Best regards. bikeinn.com team
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Jeff N.
27 Aug 2025
Verified reviewi recieved the watch but i am unable to charge it i looked at a video on you tube looks to me bits the wrong charger for the phone have ordered a new charger and hopefully this will work otherwise will have to return the watch which i am very happy with
Reply from Bikeinn.com
Hello, Thank you for sharing your experience. We’re sorry to hear that you’re having trouble charging your new watch. If the new charger doesn’t resolve the issue, please don’t hesitate to reach out to us so we can assist you further. You may also open a return request through your account. Opening a return request does not always mean that you want to return the product. It also means that you want to claim some issues related to the order you received. (for example, the item is missing from the order, missing customization, the product does correspond to the image etc.) Please log in to your account using your email address and password and select My Orders. Then click on the order, select the reason that best suits the situation and follow the instructions. We appreciate your feedback and hope to help you get this sorted. Best regards. bikeinn.com team
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Johan D.
27 Aug 2025
Verified reviewGoos and fast
Reply from Bikeinn.com
Dear Johan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Matthew M.
27 Aug 2025
Verified reviewSite is legit and orders are sent quickly. Only ever bought conti tyres from them and they come in the genuine packaging, however that’s just stuffed in a plastic postage bag so will have some cosmetic damage to the package only when it arrives. Worth it for the cheaper price for me.
Reply from Bikeinn.com
Dear Matthew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Jørgen H.
27 Aug 2025
Verified reviewNice price and steady delivery in reasonable time.
Reply from Bikeinn.com
Dear Jørgen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Veronica T.
27 Aug 2025
Verified reviewI highly recommend. I am very happy with both the purchase and the delivery, very good product and fast delivery.
Reply from Bikeinn.com
Dear Veronica, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Daniel P.
22 Aug 2025
Verified reviewFell in love with the helmet but everyone was out of stock these guys finally had one back in my size so quickly ordered it! It came in reasonable time as described it was perfect but sadly only the 2nd time wearing it yesterday 10th August during race practice i had a big crash and this scott helmet is now made redundant sadly but it did save my life! Sadly need to buy a new one if I can get hold of one and find some money as now out of work 😭
Reply from Bikeinn.com
Dear Daniel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Dave J.
22 Aug 2025
Verified reviewEasy to order, although the site indicates in the UK, the stuff came from elsewhere. Order dispatched reasonably quickly and arrived within the promised timescale.
Reply from Bikeinn.com
Dear Dave, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reviews displayed in chronological order
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