Reviews for Bikeinn.com

Total: 3 522 reviews since 17/01/2021

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4.4

Based on 497 reviews from the last 12 months

  • 79%
  • 12%
  • 3%
  • 2%
  • 4%

icon sparkle Review Summary

Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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  • 79%
  • 12%
  • 3%
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  • Kasia P.

    22 Sept 2025

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    Wszystko super. Bardzo polecam. Pełen profesjonalizm. Super kask i rękawiczki

    Reply from Bikeinn.com

    Hello, Thank you so much for your kind words! We're thrilled to hear that you are satisfied with your helmet and gloves, and we appreciate your recommendation. Your positive feedback inspires us to continue providing the best service possible. Best wishes! bikeinn.com team

  • Mieke M.

    22 Sept 2025

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    Goede producten, ik bestel het al regelmatig . Goede service en netjes verpakt .

    Reply from Bikeinn.com

    Hello, Thank you for your wonderful feedback! We're thrilled to hear that you consistently enjoy our products and appreciate our service and packaging. Your satisfaction is our priority, and we look forward to serving you again soon. Best regards. bikeinn.com team

    Reply from Mieke M.

    Thank you !

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  • Lars V.

    22 Sept 2025

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    When you get a link being able to follow the parcel you expect that to work. Slow and inaccurate update. A bit hard to find how to communicate with a human. But the package arrived and it worked out in the end.

    Reply from Bikeinn.com

    Hello, Thank you for taking the time to share your experience. We’re sorry to hear about the issues you encountered with tracking updates and reaching our support team. Your feedback is invaluable as we continuously strive to improve our services. We’re glad to know that your package arrived safely in the end. Best regards. bikeinn.com team

  • Frederico B.

    22 Sept 2025

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    I am really disappointed that one of the items that I bought had a misleading picture and now to return I have to pay 80% of the item value. The expectation over online stores is that if does not fit you should be able to return.

    Reply from Bikeinn.com

    Hello, We’re truly sorry to hear about your disappointment regarding the misleading picture and the return process. We strive to provide accurate representations of our products, and we appreciate your feedback. We are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive transport and thus reduce logistics and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or a different item from what is published on our website has been delivered. Please log in to your account on our website on the upper right hand side using your email address and password and select My Orders. Then click on the order, select the reason that best suits the situation and follow the instructions. Please reach out to our customer service team so we can assist you further. Thank you for sharing your concerns with us. bikeinn.com team

  • Christoforos A.

    22 Sept 2025

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    Excellent product!

    Reply from Bikeinn.com

    Hello! Thank you for taking the time to share your thoughts. We're thrilled to hear that you're satisfied with our product! Your feedback is invaluable to us, and we look forward to serving you again in the future. Best regards. bikeinn.com team

  • Ken tobin A.

    22 Sept 2025

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    Excellent service and fast delivery

    Reply from Bikeinn.com

    Hello, Thank you so much for your kind words! We're delighted to hear that you had an excellent experience with our service and that your delivery was fast. Your satisfaction is our priority, and we appreciate your support. Best regards. bikeinn.com team

  • Steven J.

    22 Sept 2025

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    A reliable outlet for cycle spares

    Reply from Bikeinn.com

    Hello, Thank you for your fantastic feedback! We're thrilled to hear that you find us a reliable outlet for cycle spares. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Best regards. bikeinn.com team

  • C. S.

    18 Sept 2025

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    Very expensive delivery which then arrived 7days late not impressed.

    Reply from Bikeinn.com

    Hello, Thank you for sharing your feedback. We sincerely apologise for the delay in delivery and understand how frustrating this must be. We did not intend to delay your order and we take full responsibility for our actions and any inconvenience that arises. However, there are external factors that can affect the delivery of an order, which is why our dates are estimated and not exact. Also keep in mind that you can always choose between different transport companies if you are not satisfied with the service of a particular carrier. Your experience is important to us, and we are constantly working to improve our services. If you would like to discuss this further, please reach out to our customer service team. Kind regards. bikeinn.com team

  • David L.

    18 Sept 2025

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    The PEDRO´S Pro 5 Adapters Bottom Bracket Socket is excellent quality and exactly what I needed. The build is solid, durable, and fits perfectly with no slipping or damage to the bottom bracket. The gold finish not only looks professional but also makes it easy to spot in the toolbox. It works smoothly with my torque wrench and gives a secure fit every time, making servicing much easier. Pedro’s tools always impress with their reliability, and this socket is no exception. Highly recommended for any mechanic or cyclist who wants a high-quality tool that will last. Great service from Bike Inn as well — fast delivery and well packaged.

    Reply from Bikeinn.com

    Hello, Thank you for your fantastic review! We're thrilled to hear that the PEDRO'S Pro 5 Adapters Bottom Bracket Socket met your expectations and that you found our service to be efficient. Your satisfaction is our priority, and we appreciate your recommendation to fellow cyclists and mechanics. Best wishes! bikeinn.com team

  • Jason P.

    18 Sept 2025

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    Very good selection. Prices are also good. Delivery is fast. Ordered products are well packed. This shop is my favourite.

    Reply from Bikeinn.com

    Hello, Thank you for your wonderful review! We’re thrilled to hear that you appreciate our selection, prices, and fast delivery. It’s great to know that we’re your favourite shop. We look forward to serving you again soon! Best regards. bikeinn.com team

  • Remco D.

    18 Sept 2025

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    Good price, very well packed, quick delivery. Not super fast, but within a week, from Psain to The Netherlands.

    Reply from Bikeinn.com

    Hello, Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our prices good, appreciated our packing, and received your order promptly. Your feedback is invaluable, and we look forward to serving you again in the future! Best regards. bikeinn.com team

  • Marcin M.

    5 Sept 2025

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    The entire transaction was successful. Quick delivery to Poland. I recommend.

    Reply from Bikeinn.com

    Dear Marcin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • R a V.

    3 Sept 2025

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    Great lenses! Makes my old Oakley Holbrook look new again

    Reply from Bikeinn.com

    Dear R A, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Ross E.

    3 Sept 2025

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    Amazing service

    Reply from Bikeinn.com

    Dear Ross, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Cosmin G.

    2 Sept 2025

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    Livrare la termen! Calitate foarte buna. Sunt foarte multumit!

    Reply from Bikeinn.com

    Dear Cosmin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • B. M.

    2 Sept 2025

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    Huge selection, good prices, fast delivery. Highly recommended!

    Reply from Bikeinn.com

    Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Vladimir D.

    2 Sept 2025

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    This is a trustworthy store and I am very satisfied. My order arrived well packaged and even earlier than the estimated delivery date. I received exactly what I expected, in excellent condition!

    Reply from Bikeinn.com

    Dear Vladimir, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • Stephen C.

    2 Sept 2025

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    ALL A OK

    Reply from Bikeinn.com

    Hello, Thank you for your wonderful feedback! We're thrilled to hear that everything is going well with your experience. Your support means a lot to us, and we're here to keep providing the best service possible. Best regards. bikeinn.com team

  • Ulf N.

    2 Sept 2025

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    100 % satisfied with everything.

    Reply from Bikeinn.com

    Hello, Thank you so much for your wonderful feedback! We’re thrilled to hear that you are 100% satisfied with your experience. Your support means a lot to us, and we look forward to serving you again in the future. Best regards. bikeinn.com team

  • J. R.

    2 Sept 2025

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    Toimitus mielestäni toimi tyylikkäästi tuli perille suunnitellussa ajassa.

    Reply from Bikeinn.com

    Hello and thank you for your feedback! We're delighted to hear that your delivery arrived on time and met your expectations. If you have any further thoughts or questions, please feel free to reach out. We appreciate your support! bikeinn.com team

Reviews displayed in chronological order

About Bikeinn.com

TRADEINN RETAIL SERVICES

Bikeinn is an online store specializing in cycling equipment, offering cycling enthusiasts worldwide everything they need for their sport. Their expert and dedicated team helps each customer optimize their cycling experience, regardless of age, skill level, or experience. The Bikeinn team provides first-class customer service and online support. Bikeinn is one of 18 sports stores belonging to the Tradeinn Group, which boasts over 2.6 million items in a 30,000 m² main warehouse, representing more than 10,000 brands and shipping to 180 countries. Leading TOP brands include Garmin, Shimano, SRAM, Mavic, Specialized, DT Swiss, Castelli, Northwave, and many more.

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C/ Pirineus, 9, Celrà 17460

www.tradeinn.com/bikeinn/en Sports
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