Reviews for Bikeinn.com

Total: 3 522 reviews since 17/01/2021

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4.4

Based on 497 reviews from the last 12 months

  • 79%
  • 12%
  • 3%
  • 2%
  • 4%

icon sparkle Review Summary

Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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  • 79%
  • 12%
  • 3%
  • 2%
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  • M. S.

    25 Sept 2026

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    I'm not fully satisfied - my concern is that delivery date on Your side was between 2.-3. of September 2026 and I received parcel on 8th of September. This caused big problem for me and I had to buy another casette by local shop (much more expensive) on 3rd of September.

    Reply from Bikeinn.com

    Hello, We're sorry your experience wasn't fully satisfactory, and we understand how frustrating that can be. Thank you for taking the time to tell us, we will share your feedback with the team to help improve our service. Kind regards. bikeinn team

  • Stanimir D.

    25 Sept 2026

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    Alles top !

    Reply from Bikeinn.com

    Hi there, Thanks so much for the lovely review, we are really pleased you had a great experience with us. We hope to see you back soon. Many thanks! bikeinn team

  • Neil S.

    25 Sept 2026

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    I suspected the original product description details were incorrect. I raised through chat which repeated incorrect details (size & weight of product). Navigated website to raise queries with staff member who returned my email confirming the details described were incorrect & confirmed the actual size & weight to be as my query. Once clarified I ordered & am pleased with product.

    Reply from Bikeinn.com

    Hi, Sorry for the confusion you experienced, and thank you for taking the time to check the details. We’re glad everything was clarified and that you’re happy with your purchase. Thanks for your feedback. bikeinn team

  • Peter T.

    21 Sept 2026

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    Fast and easy to order, delivery as well!

    Reply from Bikeinn.com

    Hi there, Thanks so much for your kind words, we're really pleased you enjoyed your experience. We look forward to helping you again when you need kit for your next ride. Cheers. bikeinn team

  • Nicolae N.

    21 Sept 2026

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    God bless you all

    Reply from Bikeinn.com

    Hi there, Thank you so much for your wonderful message, we really appreciate your kindness and support. It means a lot to the team to read feedback like this, and we are glad you had a great experience. Kind regards. bikeinn team

  • Cosmina R.

    21 Sept 2026

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    fast

    Reply from Bikeinn.com

    Hi there, Thanks for the great rating, we are really pleased to hear you found us fast. We hope everything else met your expectations and that we can help with your next ride. Kind regards. bikeinn team

  • Martin ashton A.

    21 Sept 2026

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    Great tyres at a good price and considering the international delivery, pretty quick

    Reply from Bikeinn.com

    Hi there, Thanks so much for your lovely review, we are really pleased you had a positive experience with us. We hope to see you back soon for more cycling kit and gear. Kind regards. bikeinn team

  • Joke K.

    21 Sept 2026

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    Goede fietscomputer.

    Reply from Bikeinn.com

    Hi there, Thanks so much for your lovely review, we're really pleased you had a positive experience. Hearing this kind of feedback brightens our day and helps others too. Kind regards. bikeinn team

  • Robert J.

    21 Sept 2026

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    Great stuff, Great product & Fast delivery! Thanks!

    Reply from Bikeinn.com

    Hi there, thanks so much for your lovely review. We're really pleased to hear you had a positive experience with us. Your feedback makes a real difference to the team. Cheers. bikeinn team

  • Kevin D.

    21 Sept 2026

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    quality products at a competitive price and delivered within a reasonable timescale

    Reply from Bikeinn.com

    Hi there, Thanks so much for your kind words, we are really pleased you had a positive experience. We appreciate the feedback and hope to see you back soon. Kind regards. bikeinn team

  • Geraint E.

    21 Sept 2026

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    Excellent service, would highly recommend if you wanted to rent a bike from this company. I will definitely use this company again when in Spain.

    Reply from Bikeinn.com

    Hi there, Thanks so much for your lovely review, we are really pleased to hear you had a great experience. Your recommendation means a lot to us, and we hope to see you again in the future. Kind regards. bikeinn team

  • Kari H.

    21 Sept 2026

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    Very good. Bad think too much voice!

    Reply from Bikeinn.com

    Hi there, Thanks for the great rating, and sorry that part of your experience was not ideal. We appreciate your feedback, thank you for sharing it. Kind regards. bikeinn team

  • David W.

    21 Sept 2026

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    I am a regular customer and I find the site easy to navigate with a vast selection available at very good prices. Shipping to the UK is hassle free and very prompt and I am kept informed of the progress with tracking information. Overall an excellent on-line shopping experience that I have no hesitation in recommending.

    Reply from Bikeinn.com

    Hi there, Thanks so much for your lovely feedback. We're really pleased to hear you had such a positive experience with us. Kind regards. bikeinn team

  • Balazs S.

    21 Sept 2026

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    Happy with this service, tires arrived, package and item was not damaged. It took a week to arrive but price was a lot cheaper than others and they have the same tires I wanted.

    Reply from Bikeinn.com

    Hi there, Thanks so much for the lovely review. We are really pleased you had a positive experience. It means a lot to hear you are happy with your purchase and service. Kind regards. bikeinn team

  • Robbie K.

    21 Sept 2026

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    Five stars for BikeInn – for competitiveness, efficiency and reliability. Good service. I'll buy from the company again. Thanks.

    Reply from Bikeinn.com

    Hi there, Thanks so much for your kind words, we really appreciate you taking the time to share them. We're delighted you had a positive experience and that we met your expectations. Kind regards. bikeinn team

  • Teemu L.

    21 Sept 2026

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    They do not send the order without separately contacting them angrily. A week after the estimated arrival, they'd not even sent the order. This is despite the order page showing everything to be in the warehouse already during the making of the order and also when contacting them. Yet they claimed they were waiting for last items to arrive. For contact had to start with the worst chat AI so far. After that continued with customer support, which was only a minor improvement on the AI. They left many questions totally unanswered. The app was pretty mandatory to download to be able to follow the order. Also if one needs to return something, the app is also mandatory for that. And at lest in Finnish the app had 2 of the same options (words) with totally different content in those. In the end the order arrived, very much late. But had to really see a lot of effort and threaten the company for it to happen.

    Reply from Bikeinn.com

    Hi there, We're really sorry to hear your experience with us was disappointing and fell short of your expectations. Thank you for sharing this candid feedback, we appreciate you taking the time to tell us when we fall short. Kind regards. bikeinn team

  • Ian W.

    21 Sept 2026

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    Not the fastest shipping/delivery, but competitive pricing.

    Reply from Bikeinn.com

    Hi there, Thanks for taking the time to leave a review, we're sorry your experience did not fully meet your expectations. We're glad you found our pricing competitive, and we appreciate the honest feedback. Thanks again. bikeinn team

  • Kari A.

    21 Sept 2026

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    👏🏼👍🏽👌💪🏼

    Reply from Bikeinn.com

    Hi there, Thank you so much for the fantastic review, we are delighted you had a great experience. Hearing feedback like yours really makes our day and keeps us motivated. Cheers. bikeinn team

  • Lee P.

    21 Sept 2026

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    Thanks for the great service

    Reply from Bikeinn.com

    Hello, Thanks so much for your kind words, we are really pleased to hear you enjoyed your experience. We hope to welcome you back soon. Kind regards bikeinn team

  • Raul F.

    21 Sept 2026

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    Good service

    Reply from Bikeinn.com

    Hi there, Thanks for the lovely review, we are really glad you had a positive experience. We hope to welcome you back soon. Kind regards. bikeinn team

Reviews displayed in chronological order

About Bikeinn.com

TRADEINN RETAIL SERVICES

Bikeinn is an online store specializing in cycling equipment, offering cycling enthusiasts worldwide everything they need for their sport. Their expert and dedicated team helps each customer optimize their cycling experience, regardless of age, skill level, or experience. The Bikeinn team provides first-class customer service and online support. Bikeinn is one of 18 sports stores belonging to the Tradeinn Group, which boasts over 2.6 million items in a 30,000 m² main warehouse, representing more than 10,000 brands and shipping to 180 countries. Leading TOP brands include Garmin, Shimano, SRAM, Mavic, Specialized, DT Swiss, Castelli, Northwave, and many more.

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C/ Pirineus, 9, Celrà 17460

www.tradeinn.com/bikeinn/en Sports
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