Reviews for Bikeinn.com

Total: 3 522 reviews since 17/01/2021

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4.4

Based on 497 reviews from the last 12 months

  • 79%
  • 12%
  • 3%
  • 2%
  • 4%

icon sparkle Review Summary

Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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  • Hans-Georg K.

    28 Sept 2026

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    Good products, good prices, but they need to work on the delivery promise. It is ok to need 1 or 2 more days for delivery from spain, but please don't promise a 2-day delivery (from time of order) and then it takes 7 days.

    Reply from Bikeinn.com

    Hi, Thank you for taking the time to share your thoughts. We're glad you like our products and prices, and sorry the delivery experience did not meet your expectations. We appreciate the feedback, it helps us improve how we communicate delivery times. Kind regards. bikeinn team

  • Keith W.

    28 Sept 2026

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    All good thanks you. Good product (bike mirror), good price, delivery fine.

    Reply from Bikeinn.com

    Hi there, Thanks so much for taking the time to leave a review, we are really pleased you had a positive experience. Your feedback helps others and means a lot to us. Thanks again. bikeinn team

  • Lados G.

    28 Sept 2026

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    The order went smoothly again. Thanks. A few words about the product. I had a slight fear about the 806V S3 capable photochromic lenses those will not be enough dark compare with my old sportstyle 113 but it surprisingly brought the same level in sunlight. What surprised me is the minor blueish tint in "dark mode" which I did not expect from a smoke lense. I got more natural warm level from the 113. Maybe this is because of the variomatic lenses and light conditions I do not know. This is my first met with this technology. Maybe the contrast is better in 806v a little bit. Overall I like the sharpness, contrast and the fotochromic feature. The dark-light-dark transient speed is ok for me. (I expected not too much at this price level).

    Reply from Bikeinn.com

    Hi, Thanks for your review, we are pleased to hear your order went smoothly and that the product met your expectations. We really appreciate you sharing your impressions, they are helpful for other riders and for us. Thanks again, enjoy your rides. bikeinn team

  • Benjamin L.

    28 Sept 2026

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    Delivery 'estimates' are actually impossible. Customer support extremely poor.

    Reply from Bikeinn.com

    Hi, We're really sorry to hear your experience was so frustrating. Thank you for taking the time to tell us, feedback like this helps us see where we need to improve. If you would like further assistance, please get in touch with our customer service and include your order details so we can take a closer look. Kind regards. bikeinn team

  • Alan ellison A.

    27 Sept 2026

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    Brilliant, would buy from again.

    Reply from Bikeinn.com

    Hello, thanks so much for your brilliant review. We are really pleased to hear you had a positive experience. It means a lot to the team, and we look forward to seeing you again. Best regards. bikeinn team

  • Michal M.

    27 Sept 2026

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    Very very good shop

    Reply from Bikeinn.com

    Hello, Thank you so much for the lovely review, we're really pleased you enjoyed your experience with us. We hope to welcome you back to the shop soon. Kind regards. bikeinn team

  • Alan M.

    27 Sept 2026

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    Great communications throughout. Strongly recommend using the App.

    Reply from Bikeinn.com

    Hi there, Thanks so much for the lovely review. We are really pleased you had a great experience with us. We appreciate your support and hope to welcome you back soon. Kind regards. bikeinn team

  • Alexandre R.

    27 Sept 2026

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    Great service!

    Reply from Bikeinn.com

    Hi there, Thanks so much for your kind words, we're really pleased you had a positive experience. We hope to see you again soon. Thanks again. bikeinn team

  • David fry A.

    27 Sept 2026

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    You said one day delivery it took ten you lied on your site the next day it still said one day delivery but you lie as you know that’s not what you get. Your customer support just referred me to tracking so I could verify how much you’d let me down they were appalling and no sippy whatsoever?when the tyre came I think it’s the wrong one as it’s not the compound I ordered ? Al in all an appalling experience

    Reply from Bikeinn.com

    Hi there, We're really sorry to hear about your experience and apologise that we let you down. This is not the level of service we aim for, and we appreciate you flagging it. Please contact our customer service with your order number so they can help look into this. Kind regards. bikeinn team

    Reply from David fry A.

    I did they did nothing except refer me to shipping so I could confirm your level of terrible service and lies they were utterly useless

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  • Steve L.

    27 Sept 2026

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    Good price but I am still awaiting delivery after 2 weeks and confusing messages from Royal Mail and very difficult to contact either party to see what the problem is.

    Reply from Bikeinn.com

    Hi, Thanks for your feedback, we're really sorry to hear this has been frustrating for you. Please get in touch with our customer support with your order details, so we can investigate and advise on next steps. Kind regards. bikeinn team

    Reply from Steve L.

    I have been in touch with customer support but I am still waiting for delivery of items. It seems there is a problem with your international shipper and local delivery

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  • Douwe V.

    27 Sept 2026

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    Pakket niet compleet ontvangen, er misten onderdelen. Lastig om bikeinn te contacten. Tot heden nog geen passende reactie ontvangen.

    Reply from Bikeinn.com

    Hallo, Het spijt ons enorm dat uw ervaring met ons niet aan uw verwachtingen voldeed. We begrijpen hoe frustrerend het is om op een reactie te moeten wachten. Neem gerust contact op met ons supportteam via support@bikeinn.com of via ons Helpcentrum, zodat ons team de zaak kan bekijken. Met vriendelijke groet, Het bikeinn-team

  • Maria B.

    27 Sept 2026

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    Very very happy. Good price. Good delivery

    Reply from Bikeinn.com

    Hi there, Thanks so much for your lovely feedback, we are thrilled to hear you had a great experience. It means a lot that you took the time to let us know. Many thanks. bikeinn team

  • Paula petch A.

    27 Sept 2026

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    Very pleased with bike rack. Sturdy and easy to put on.. perfect for my needs

    Reply from Bikeinn.com

    Hello, Thanks so much for your lovely feedback, we are really glad you had a positive experience. We hope it continues to serve you well on many rides. Kind regards. bikeinn team

  • O. M.

    27 Sept 2026

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    Delivery was stolen (obviously not Bikeinn’s fault) and Bikeinn support has been useless, multiple emails sent and every time I receive the same automated reply that doesn’t address the issue.

    Reply from Bikeinn.com

    Hi there, We're really sorry your experience with us fell short, and we understand how frustrating that must be. If this is still unresolved, please contact our support team with your order details so we can look into it further. Kind regards. bikeinn team

  • Jonathan T.

    27 Sept 2026

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    Great value and service. Order arrived promptly.

    Reply from Bikeinn.com

    Hello, Thanks so much for your kind words, we are really pleased you had a positive experience with us. We appreciate you taking the time to share it, it means a lot to the team. Kind regards. bikeinn team

  • Henrik S.

    27 Sept 2026

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    All is good 😄

    Reply from Bikeinn.com

    Hi there, Thanks so much for your lovely feedback, we are really glad you had a positive experience. We hope to see you again for more great kit. All the best. bikeinn team

  • Scott barratt A.

    27 Sept 2026

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    Was told it would be next day delivery. Arrived over a week late, with only 1 of the 2 items in its original packaging.

    Reply from Bikeinn.com

    Hi there, We're sorry your experience fell short of expectations, we want every order to go smoothly. If you would like us to look into it, please contact our customer service with your order number and they can help. Kind regards. bikeinn team

  • Patrick J.

    27 Sept 2026

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    Quick delivery!

    Reply from Bikeinn.com

    Hi there, Thanks for the lovely review, we are really pleased you enjoyed your experience. It means a lot that you took the time to tell us, and we hope to see you back soon. Kind regards. bikeinn team

  • W. N.

    27 Sept 2026

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    Returning isn’t that easy. Bad service!!

    Reply from Bikeinn.com

    Hi, We're really sorry your experience with our service was frustrating. We appreciate you telling us how it went. If you would like us to look into this further, please contact our customer support with your order details. Kind regards. bikeinn team

  • Jacob D.

    27 Sept 2026

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    Fast shipping, great prices and a huge selection of items for your bike👌

    Reply from Bikeinn.com

    Hi there, thanks so much for your kind review. We're really pleased you had a great experience with us. Your feedback means a lot and helps us keep improving for riders. Kind regards. bikeinn team

Reviews displayed in chronological order

About Bikeinn.com

TRADEINN RETAIL SERVICES

Bikeinn is an online store specializing in cycling equipment, offering cycling enthusiasts worldwide everything they need for their sport. Their expert and dedicated team helps each customer optimize their cycling experience, regardless of age, skill level, or experience. The Bikeinn team provides first-class customer service and online support. Bikeinn is one of 18 sports stores belonging to the Tradeinn Group, which boasts over 2.6 million items in a 30,000 m² main warehouse, representing more than 10,000 brands and shipping to 180 countries. Leading TOP brands include Garmin, Shimano, SRAM, Mavic, Specialized, DT Swiss, Castelli, Northwave, and many more.

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C/ Pirineus, 9, Celrà 17460

www.tradeinn.com/bikeinn/en Sports
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