What do Internet users think about aubade.com ?

Aubade is praised for an easy, smooth shopping experience and quick ordering, with a website that customers describe as well laid out and simple to use. Many reviews also mention beautiful lingerie, good fit, and a service that feels efficient from purchase to delivery. Customers repeatedly highlight fast shipping, quick delivery, and helpful customer service, including a swift refund when one item arrived with a flaw. The brand is also noted for its good photos, sizing information, and a wide choice of products. Aubade gathers overwhelmingly positive reviews with 1244 reviews published in total and an average rating of 4.7 stars.

What is aubade.com's address ?

10 rue du Colonel Driant 75001 Paris

Reviews for Aubade.com

Total: 1 244 reviews since 17/02/2019

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4.7

Based on 339 reviews from the last 12 months

5

84%
4

7%
3

4%
2

2%
1

4%

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2 ★

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4 ★

5 ★

Review Summary

Aubade is praised for an easy, smooth shopping experience and quick ordering, with a website that customers describe as well laid out and simple to use. Many reviews also mention beautiful lingerie, good fit, and a service that feels efficient from purchase to delivery.

This summary is AI-Generated

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Helpful?

Delivery

152 reviews mention delivery, with 89% positive feedback.

"Very fast shipping - thank you"

"Amazingly great product line. Ease of shopping &amp; express delivery."

"Nice stuff and good quality. Very elegant. I feel very good. Well packed and quick delivery."

Digital experience

80 reviews mention the digital experience, with 88% positive feedback.

"The navigation on site was easy and straight forward."

"I totally love Aubade the site is easy to use , there is a wide selection , delivery is always quick"

"It is all very nice and friendly website. It is easy in use and very clear. Clear overview of whether your size is available."

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A. A.
21 Nov 2023
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Excellent!
Experience from: 10 Oct 2023
A. A.
20 Nov 2023
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The products are beautiful. No comments there. However, it would be great if I would receive a notification when the products are being sent and are expected to arrive. Unfortunately, the website and app of the delivery service used is complex in use and nearly impossible to re-schedule aan sending. They don't send notifications by e-mail, pick-up points are not available in my country (NL) so I had to leave a note for them in my front door.
Experience from: 6 Oct 2023
A. A.
20 Nov 2023
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Goods were easy to order and order shipping was fast and effective. The products were, of course, excellent
Experience from: 6 Oct 2023
A. A.
20 Nov 2023
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It has been a month and I still haven't received my order. I received someone else's products. I have contacted your customer service many times, nothing is happening.
Experience from: 6 Oct 2023
A. A.
5 Nov 2023
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Nice shopping experience; site was easy to use. Sizing true to me. Nice variety of products. Fast and reliable delivery. Good quality products that match to my expectations. What’s mot to love
Experience from: 5 Oct 2023
A. A.
4 Nov 2023
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The product is exceptional, the only slight issue the website is a little bit slow.
Experience from: 23 Sept 2023
A. A.
4 Nov 2023
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Easy to order on line, great range of sizes and delivery speed is excellent, what’s not to love about Aubade?
Experience from: 2 Oct 2023
A. A.
4 Nov 2023
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Ordering from the UK is a terrible experience. It paced the order, paid by credit card and for 2 weeks it showed as transaction pending and eventually got cancelled. Not had a great experience with Aubafe directly and reluctant to shop with them again despite loving their products.
Experience from: 20 Sept 2023
A. A.
4 Nov 2023
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Always great quality and fit, delivery very prompt, would definitely recommend to others
Experience from: 30 Sept 2023
A. A.
4 Nov 2023
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U r so great thank u❤️
Experience from: 27 Sept 2023
A. A.
4 Nov 2023
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Excellent quality, a beautiful set. Prompt delivery.
Experience from: 3 Oct 2023
A. A.
4 Nov 2023
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Lovely well made products and quick service. My only complaint is paying £9.95 to return a product if it doesn't fit.
Experience from: 3 Oct 2023
A. A.
4 Nov 2023
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Perfect!
Experience from: 24 Sept 2023
A. A.
7 Oct 2023
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My experience was very good. I got my order in one week what was quite fast. Lingerie is beautiful. Thank you.
Experience from: 3 Sept 2023
A. A.
4 Oct 2023
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so beautyful ♥♥♥
Experience from: 3 Sept 2023
A. A.
1 Oct 2023
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I would not recommend Aubade. They stole money from me. I returned a £150.00 item for a refund and never received the money back. I provided proof of return postage and the DHL tracking shows evidence of delivery to the Aubade office. I have contacted them on six occasions by email and messaged them via their Zendesk online portal and never received a response. They offer inconsistent sizing with their products, and are lacking with their communication and customer care.
Experience from: 12 Aug 2023
A. A.
1 Oct 2023
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Aubade is probably the best underwear brand in the market. love the quality, the service and they are even great with returns policy.
Experience from: 26 Jul 2023
A. A.
28 Sept 2023
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Delivery service is very bad
Experience from: 15 Aug 2023
A. A.
28 Sept 2023
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Products of very good quality. Very fast and efficient service.
Experience from: 26 Jul 2023
A. A.
12 Sept 2023
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good style
Experience from: 3 Aug 2023