Review Summary
Aubade is praised for an easy, smooth shopping experience and quick ordering, with a website that customers describe as well laid out and simple to use. Many reviews also mention beautiful lingerie, good fit, and a service that feels efficient from purchase to delivery.
Delivery
"Very fast shipping - thank you"
"Amazingly great product line. Ease of shopping & express delivery."
"Nice stuff and good quality. Very elegant. I feel very good. Well packed and quick delivery."
Digital experience
"The navigation on site was easy and straight forward."
"I totally love Aubade the site is easy to use , there is a wide selection , delivery is always quick"
"It is all very nice and friendly website. It is easy in use and very clear. Clear overview of whether your size is available."
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A. A.
4 Jan 2024
Verified reviewMy wife loves them
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A. A.
4 Jan 2024
Verified reviewExcellent product and international service is fantastic
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A. A.
29 Dec 2023
Verified reviewAubade is now my first go to site when looking for that special item of designer underwear. Out of this world designs, first class standard of manufacture, true to size, excellent dispatch and delivery times,
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A. A.
29 Dec 2023
Verified reviewI ordered size 70G to have not so tight bell around, but the cup turned out to be bigger than I need. Although I ordered 65G before and it suits on me perfectly. So I have to return.
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A. A.
29 Dec 2023
Verified reviewwonderful design
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A. A.
15 Dec 2023
Verified reviewVše super, nemám žádnou negativní připomínku.
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A. A.
15 Dec 2023
Verified reviewVery good
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A. A.
15 Dec 2023
Verified reviewAubade don’t seem to be will to accept bad reviews. I have be asked to write another. The first was my honest opinion of the state of my delivery and the appalling customer service I received afterwards. I’m not going to go in to the detail again as Aubade will probably refuse to publish it further wasting my time and putting future customers at risk. It is a real shame because the product it a quality product just let down by poor delivery and even worse customer service.
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A. A.
21 Nov 2023
Verified reviewI love AUBADE sooo much! All the designs are so well fitting!! Everytning was perfect. The only thing that I had problem with was ordering from my iPhone as it didnt take my “country” when I tried to put the address. So I had to do it from computer. But other than that I really am 100% satisfied, still my favourite brand!
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A. A.
21 Nov 2023
Verified reviewHad a great experience shopping at Aubade. Service was good and item’s quality and fit outstanding. I’d say looks and feels even better than expected.
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A. A.
21 Nov 2023
Verified reviewThe packing are nice and grant
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A. A.
21 Nov 2023
Verified reviewAlways good service and beautiful products.
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A. A.
21 Nov 2023
Verified reviewgreat service excellent products
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A. A.
21 Nov 2023
Verified reviewPrompt and efficient service
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A. A.
21 Nov 2023
Verified reviewLovely, beautiful products.
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A. A.
21 Nov 2023
Verified reviewUnfortunately for the first time I received a diabolical service. It took over a week for customer services to come back to me about returning a bra for a bigger size. When they did come back to me after 3 phone calls, the bra was out of stock which was very disappointing. I have returned the set and have not heard a word about my refund and neither have I received an apology for this debacle. I would like this escalated to your complaints team and I hope to hear from you soon.
Reply from Aubade.com
Dear Customer, We acknowledge receipt of your review and thank you for taking the time to write to us. Your satisfaction is at the heart of our concerns and we regret that your experience did not align with your expectations. A member of our Customer Care team has already taken care of your complaint. We apologize for the inconvenience caused and thank you for your understanding. Kind regards, The Aubade Paris team
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A. A.
21 Nov 2023
Verified reviewA pleasure to buy my lingerie from ....customer service is hopeful and knowledgeable. And delivery is prompt .
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A. A.
21 Nov 2023
Verified reviewMy boyfriend introduced me to Aubade in Geneva! It was the first time I found bras that fit, were comfortable and beautiful! I fell in love instantly! I order online now since there are no stores nearby. I will answer the next questions thinking about the shop in Geneva.
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A. A.
21 Nov 2023
Verified reviewSuper
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A. A.
21 Nov 2023
Verified reviewVery swift delivery, well packaged, and the lovely lingerie just as perfect as I expected it to be. Will keep ordering whenever I need some more luxury in my life.
Reviews displayed in chronological order