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Review Summary
Aubade is praised for an easy, smooth shopping experience and quick ordering, with a website that customers describe as well laid out and simple to use. Many reviews also mention beautiful lingerie, good fit, and a service that feels efficient from purchase to delivery.
Delivery
"Very fast shipping - thank you"
"Amazingly great product line. Ease of shopping & express delivery."
"Nice stuff and good quality. Very elegant. I feel very good. Well packed and quick delivery."
Digital experience
"The navigation on site was easy and straight forward."
"I totally love Aubade the site is easy to use , there is a wide selection , delivery is always quick"
"It is all very nice and friendly website. It is easy in use and very clear. Clear overview of whether your size is available."
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A. A.
31 Aug 2024
Verified reviewLooks great. Brilliant service
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A. A.
31 Aug 2024
Verified reviewGreat beautiful underwear and also great service in the Brussels store!
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A. A.
31 Aug 2024
Verified reviewsuper mooi, sexy, en wat een mooie en goede kwaliteit
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A. A.
31 Aug 2024
Verified reviewI have been wearing Aubade products for over 30 years and I can honestly say they NEVER disappoint. If they will keep doing what they are doing it’s a brand I will wear forever. The superb quality, the fit, I know I can buy my size and it will be perfect as always, and that’s what I love because I hate shopping in lingerie stores and always buy online. I never have to return anything. With Aubade it’s all about the details and you can tell they pay great attention to them, especially with their luxury lines (which I totally adore). The only downside is you are spoiled forever and can never go back once you are used to this. So know what you get yourself into. ;)
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A. A.
31 Aug 2024
Verified reviewThe Bikini Set is really beautiful and parcel arrived very quickly.
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A. A.
31 Aug 2024
Verified reviewI was disappointed by the quality of the product. I bought a bikini and find the quality poor, not a good cut, not good material. I would not recommend. Also I was not fully refunded from a return as I bought in the Uk. The customer service was nice and very professional though.
Reply from Aubade.com
Dear Customer, We acknowledge receipt of your review and thank you for taking the time to write to us. Your satisfaction is at the heart of our concerns and we regret that your experience did not align with your expectations. We are deeply sorry to hear that the quality of your bikini has disappointed you. You can rest assured that our products are always made with the utmost care, using sophisticated materials exclusive to our brand. Nevertheless, it can happen that a defect escapes us. We understand your dissatisfaction and will pass it on to our quality department. We apologise for the inconvenience caused and remain at your disposal for any further information. Best regards, Aubade Paris
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A. A.
31 Aug 2024
Verified reviewLove the brand, love the bras but my problem is sizing and returns. The cost to return a bra is ridiculous. I would buy more if I had confidence in the sizing of the bras. The website is clunky and doesn’t show out of stock items in the sizes. So can often spend 30/40 minutes trying to find something. Quality of the bras and panties are superb though, couldn’t fault. Shame they don’t use a UK shipment facility. And all the stores are now closed in London.
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A. A.
20 Aug 2024
Verified reviewAbsolutelylove everything I purchase from Aubade, a wonderful treat to unpack, arrives beautifully wrapped and a delight to wear
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A. A.
20 Aug 2024
Verified reviewQuick delivery!
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A. A.
20 Aug 2024
Verified reviewI totally LOVE Aubade bras. I am a 38E and it is almost impossible to find a bra that fits well and, more importantly, looks sexy! These do both. Just wish they translated the bra shape into a bikini..ie underwired, supportive but sexy too.
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A. A.
20 Aug 2024
Verified reviewNo comment
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A. A.
20 Aug 2024
Verified reviewThe site is convenient, I order not for the first time
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A. A.
20 Aug 2024
Verified reviewMy wife is very pleased with the fit of both items and the quality.
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A. A.
20 Aug 2024
Verified reviewQuality products, quick delivery
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A. A.
20 Aug 2024
Verified reviewAlways impeccably designed, ticking all the boxes - being pretty whilst also comfortable and providing excellent support. I've been buying this brand for years, love it. Superquick delivery to boot.
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A. A.
20 Aug 2024
Verified reviewLovely design and fit.
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A. A.
20 Aug 2024
Verified reviewI spent a lot of money buying two bikinis for my summer holidays. They arrived and look great. However, the black bikini arrived with massive marks on them. It's all white and won't brush off. I was worried about washing it incase it wouldn't come off or would get worse so I contacted customer services for assistance. Having contacted customer support immediately, I am still awaiting a response! A month has passed and I have heard nothing back yet other than your matter is being dealt with. All information and photos were provided as requested. I am still chasing them for a response - this is done almost weekly. I spent a lot of money purchasing these two bikinis and to not have someone take my concerns seriously is a disgrace. I have now complained about the lack of response and again the company doesn't seem to care. I have two bikini's that are not in adequate condition and no one is responding! This is just a disgrace from such a big company. On top of all this the gold bikini is turning black in patches where the material is obviously not of good quality. Be warned when using this company if you aren't happy nothing will be done. They have your money and don't care.
Reply from Aubade.com
Dear Customer, We acknowledge receipt of your review and thank you for taking the time to write to us. Your satisfaction is at the heart of our concerns and we regret that your experience did not align with your expectations. A member of our Customer Care team will contact you shortly. We apologise for the inconvenience and wish you a lovely day. Kind regards, The Aubade Paris team
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A. A.
20 Aug 2024
Verified reviewExcellent site , fat delivery
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A. A.
20 Aug 2024
Verified reviewEasy ordering process with regular delivery updates, product excellent and good presentation
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A. A.
20 Aug 2024
Verified reviewLovely bikini, as described, quick dispatch
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