Go to website
Review Summary
xtremeinn is often described as a place where the order is easy to follow, the price is competitive, and the item arrives in good condition. Customers also mention quick delivery in some cases, while others felt the shipping took longer than expected.
Delivery
"The process is clear, delivery as expected, quality of item is good. I recommend."
"Fantastic product, quick delivery, really good price. Would recommend."
"Delivery time was very misleading and wildly inaccurate"
-
A. A.
7 Sept 2022
Verified reviewSent wrong product
Reply from Xtremeinn.com
Hello Callum, We truly regret the inconvenience caused. In case you have received a wrong product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
Reply from A. A.
I’m on holiday now but will do when back. You didn’t send through the cap that I ordered. The one sent has a big white Hurleys logo o it unlike the one ordered
Reply from Xtremeinn.com
Hello Callum, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. We can offer you a discount if you would like to keep the article, otherwise we will provide a free return label. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies. Enjoy your holidays! Kind regards
Show exchanges Hide exchanges -
A. A.
7 Sept 2022
Verified reviewReally easy to order and pay. Item was half the price I found it any where else. I was worried it wouldn’t arrive, but it did, in very good time. Excellently packaged and reasonably priced too Item was lovely. All round an brilliant outlet. I shall be back.
Reply from Xtremeinn.com
Dear Tracey , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
20 Aug 2022
Verified reviewI had problems with tracking my package on your site and i was really worried it wont be delieverd but in the end it came after not so long time. Everything is okay with the poduct.
Reply from Xtremeinn.com
Dear Maja , Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
14 Jun 2022
Verified reviewWhen my order arrived it was scratched!
Reply from Xtremeinn.com
Hello Simone, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we would like to investigate your case more closely and have therefore opened a complaint manually for you. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies. Kind regards
-
A. A.
9 May 2022
Verified reviewExcellent service
Reply from Xtremeinn.com
Dear Vasilak, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
6 May 2022
Verified reviewGood
-
A. A.
1 May 2022
Verified reviewVery smooth shopping experience, great prices for quality products and delivery was super quick from Spain to UK.
Reply from Xtremeinn.com
Dear Lucy, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Xtremeinn.com
Dear Adrian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Show exchanges Hide exchanges -
A. A.
23 Mar 2022
Verified reviewGreat service
Reply from Xtremeinn.com
Dear Sajad , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
17 Mar 2022
Verified reviewGood price. Came surprisingly quickly. Excellent.
Reply from Xtremeinn.com
Dear Mark , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
13 Mar 2022
Verified reviewSpeedy delivery from the EU to the UK. Products as described. Happy customer. Thank you
Reply from Xtremeinn.com
Dear Daria , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
11 Mar 2022
Verified reviewProduct well packaged and as described. Was dubious using a company I hadn't heard of before but can't complain with price or quality.
Reply from Xtremeinn.com
Dear Trevor , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2022
Verified reviewMy delivery was delivered to a different country and i have had no contact from the seller to inform me of any updates. I am still trying to contact the seller to find out what will happen next.
Reply from Xtremeinn.com
Dear Joe, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. If you have any further questions, you can contact our customer service by sending an email to support@tradeinn.com Kind regards
-
A. A.
24 Jan 2022
Verified reviewThese folks are fab. . . Great prices & swift dispatch . . If I were you . . . I'd use them .
Reply from Xtremeinn.com
Dear Joshua J , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
26 Dec 2021
Verified reviewVery good prices and fast delivery... Only with DHL...
Reply from Xtremeinn.com
Dear Antonis , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
16 Dec 2021
Verified reviewAbsolutely no issues - verified buyer
Reply from Xtremeinn.com
Dear Andy, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reviews displayed in chronological order
Contact
Go to website
Certification
