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Review Summary
xtremeinn is often described as a place where the order is easy to follow, the price is competitive, and the item arrives in good condition. Customers also mention quick delivery in some cases, while others felt the shipping took longer than expected.
Delivery
"The process is clear, delivery as expected, quality of item is good. I recommend."
"Fantastic product, quick delivery, really good price. Would recommend."
"Delivery time was very misleading and wildly inaccurate"
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R. A.
24 Sept 2024
Verified reviewGreat life jacket, fits nicely.
Reply from Xtremeinn.com
Dear Rachel , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
31 Aug 2024
Verified reviewEverything just it should quick delivery lovely skates in good price
Reply from Xtremeinn.com
Dear Lukasz , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
19 Aug 2024
Verified reviewIt’s easy to find what you’re looking for. Great service.
Reply from Xtremeinn.com
Dear Claus , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Aug 2024
Verified reviewCorrecte en snelle levering.
Reply from Xtremeinn.com
Dear Johan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
14 Jul 2024
Verified reviewFast shipping and good prices
Reply from Xtremeinn.com
Dear Jorien , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Jun 2024
Verified reviewGood price, good value, good service, slow delivery
Reply from Xtremeinn.com
Dear Alex , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
14 May 2024
Verified reviewVery cool
Reply from Xtremeinn.com
Dear Chiel , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
16 Apr 2024
Verified reviewVery good service
Reply from Xtremeinn.com
Dear Jamie , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
16 Apr 2024
Verified reviewI haven't received my item , even though I had an e mail saying it had been delivered. Even included a photo of the package against a black back ground as if that was proof of postage.
Reply from Xtremeinn.com
Hello David, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the issue. The tracking shows your order has not been delivered yet: "Your Item was received by Bristol South DO on 04-04-2024 and is now due for delivery today." https://www.royalmail.com/track-your-item#/tracking-results/GH449043736GB We have taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
Reply from A. A.
Thanks for the reply. Your link to royal mail is faukty. I do not understand why I have a message saying it has been delivered via email from your selves , and a different message now saying it's due today . I will see when I get home. If it's not there I will go to the deliver office.
Show exchanges Hide exchanges -
A. A.
31 Mar 2024
Verified reviewPrompt delivery. Will order again.
Reply from Xtremeinn.com
Dear Stuart , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Mar 2024
Verified reviewI love it
Reply from Xtremeinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Mar 2024
Verified reviewDecent company always hassle free never had any problems with my orders and 100% authentic would highly recommended
Reply from Xtremeinn.com
Dear Tom , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Feb 2024
Verified reviewReturns from UK costly
Reply from Xtremeinn.com
Hello Corin, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards
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A. A.
7 Feb 2024
Verified reviewHappy with the purchase. Competitive prices and fast delivery. All good.
Reply from Xtremeinn.com
Dear Michal , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
14 Jan 2024
Verified reviewI am very happy with the item and delivery
Reply from Xtremeinn.com
Dear Kristina , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Jan 2024
Verified reviewGreat service
Reply from Xtremeinn.com
Dear Richard , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
20 Nov 2023
Verified reviewPackaging and product were damaged upon delivery. Contacting xtremeinn about this is unclear and difficult. hopefully via this route. I would like to hear a solution to this problem?
Reply from Xtremeinn.com
Hello Tom, We truly regret the inconvenience caused. In case you have received a wrong, a defective or incomplete product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
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A. A.
20 Nov 2023
Verified reviewSnelle levering, goede prijs en snelle reactie dus tot zover alles goed. Ik heb de CMP Rigel Mid WP 3Q12946 Wandelschoenen aangeschaft, en vroeg me af waarom er of 1 ster reviews òf 5 ster reviews te zien zijn. Toen ze binnenkwamen heb ik aangegeven, met foto's, dat ik me zorgen maak over de slechte afwerking, zodat ik een punt heb als ze inderdaad over een paar maanden kapot zijn, zoals in de reviews vaak wordt aangegeven. Ik kreeg alleen een reactie terug dat ik de schoenen terug kan sturen als ze defect zijn, dus dat is jammer. Ze zijn niet defect, en een nieuw paar zou weer hetzelfde zijn afgewerkt, want nu begrijp ik het grote verschil in de reviews. Ik wilde alleen een feedback geven wat betreft de afwerking van de stiksels. Verder hele leuke schoenen
Reply from Xtremeinn.com
Hello Carla, We truly regret the inconvenience caused. In case you have received a wrong, a defective or incomplete product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
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A. A.
20 Nov 2023
Verified reviewI ordered a lithium ion rechargeable battery and it arrived fairly fast considering I live in Ireland
Reply from Xtremeinn.com
Dear David , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Nov 2023
Verified reviewGreat service, ramp arrived on time and is exactly what I wanted
Reply from Xtremeinn.com
Dear Emma , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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