What do Internet users think about visiofactory.com ?

Visiofactory is described as a smooth and reassuring place to order, with customers often mentioning fast delivery, clear communication and an uncomplicated purchase. Several reviews also praise the good prices and the feeling that everything arrives as expected, sometimes with accessories and certification included. The brand is also associated with a wide choice, including luxury brands, and with orders that are shipped quickly, sometimes even to Switzerland. Buyers mention good packaging, acceptable timings and service that feels efficient from start to finish. A few note that communication can be uneven, but the overall view stays very positive. Visiofactory gathers overwhelmingly positive reviews with 1872 reviews published in total and an average rating of 4.2 stars.

What is visiofactory.com's address ?

19 rue de Mulhouse 68390 Sausheim

Reviews for Visiofactory.com

Total: 1 872 reviews since 30/06/2021

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4.2

Based on 15 reviews from the last 12 months

5

90%
4

4%
3

1%
2

1%
1

3%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Visiofactory is described as a smooth and reassuring place to order, with customers often mentioning fast delivery, clear communication and an uncomplicated purchase. Several reviews also praise the good prices and the feeling that everything arrives as expected, sometimes with accessories and certification included.

This summary is AI-Generated

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Delivery

190 reviews mention delivery, with 92% positive feedback.

"Excellent fast and efficient service, quality products with all accessories"

"The delivery was very fast and professional!!! But unfortunately I returned the product"

"As advertised, fast shipping, great price"

Digital experience

31 reviews mention the digital experience, with 94% positive feedback.

"This is best site site to buy sunglasses"

"Quick despatch and shipping to Switzerland. Good eShop"

"Tres bon site et envoie tres rapide"

1 ★

2 ★

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5 ★

A. A.
13 Feb 2024
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Everything was perfect! Very fast delivery
Experience from: 2 Feb 2024
A. A.
10 Feb 2024
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Great selection, superfast shipping, excellent service.
Experience from: 30 Jan 2024
A. A.
9 Feb 2024
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Great ording experience, will definitely buy from here again. Fast postage, kept updated on delivery and product was perfect!
Experience from: 27 Jan 2024
A. A.
9 Feb 2024
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Superb experience. From the price of the sunglasses to the promptness and speediness of the delivery. Absolutely recommended!
Experience from: 28 Jan 2024
A. A.
9 Feb 2024
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Repliable and quick value for money in the average
Experience from: 26 Jan 2024
A. A.
9 Feb 2024
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Excellent company to purchase from with swift delivery service.
Experience from: 27 Jan 2024
A. A.
6 Feb 2024
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great place to shop pretty fast shipping and great prices
Experience from: 25 Jan 2024
A. A.
4 Feb 2024
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Everything was great, except that the postal delivery guy charged me 5€ for delivery again, and you already charged me once.
Experience from: 16 Jan 2024
A. A.
4 Feb 2024
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The shipping team sent my glasses through a wrong service (national vs international, I guess), so they had to get the glasses back and re-send them again. Altogether the delay was about 10 days, not critical indeed, but then the customer service attention was neither very kind or very clear on the incident cause or the resolution time.
Experience from: 7 Jan 2024
A. A.
4 Feb 2024
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exactly what I wanted, very fast delivery and good quality.
Experience from: 22 Jan 2024
A. A.
4 Feb 2024
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Good proce. Good delivery - no issues.
Experience from: 19 Jan 2024
A. A.
27 Jan 2024
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Parfait et rapide
Experience from: 15 Jan 2024
A. A.
26 Jan 2024
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Very good fast recommended 100 percent
Experience from: 15 Jan 2024
A. A.
22 Jan 2024
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Everything as expected, both with the shipment and product.
Experience from: 10 Jan 2024
A. A.
22 Jan 2024
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Had a warranty return and VisioFactory took care of it with great communication. As an overseas buyer one is always concerned whether a company will step up and honor their policy, which they did A
Experience from: 28 Dec 2023
A. A.
20 Jan 2024
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Fast delivery.
Experience from: 8 Jan 2024
A. A.
19 Jan 2024
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Sharp prices and clear website. Ordered online from the Netherlands and received sunglasses within 3 days. Great product and good experience. I was a little bit concerned before ordering because of negative reviews, but Visiofactory did a great job. Happy customer
Experience from: 8 Jan 2024
A. A.
19 Jan 2024
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smooth deal
Experience from: 5 Jan 2024
A. A.
18 Jan 2024
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Fast shipping, very good description of the product
Experience from: 3 Jan 2024
A. A.
15 Jan 2024
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Unfortunately, delivery to Germany took 8 days. However, this is probably due to DPD and not the seller. Otherwise I am very satisfied :)
Experience from: 27 Dec 2023