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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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14 Mar 2023
Verified reviewI'd recommend Vertu Land Rover Chesterfield to a friend because from the moment we arrived it felt like we had known Darren Martin all my life. He had our total interest at heart. Very polite and very knowledgeable. The reception from everyone was second to none.
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13 Mar 2023
Verified reviewAlex is fantastic. Always buy from him. See you again next year !!
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13 Mar 2023
Verified reviewTop quality salesman selling fantastic value cars. The team could not do enough for me when purchasing my car. I am so happy with my purchase. Thankyou Bristol Street.
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13 Mar 2023
Verified reviewPleasant, helpful and knowledgeable and plenty to choose from.
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13 Mar 2023
Verified reviewBristol Street Motors Ford Birmingham were helpful because they were very friendly made me feel at ease and comfortable and run me through everything so I understood properly.great customer service from the sales person called Charlene and the manager.
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12 Mar 2023
Verified reviewGood service and smooth transaction
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12 Mar 2023
Verified reviewamazing staff! especially Ben in sales helped me to purchased my car. thanks for his support and help.
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12 Mar 2023
Verified reviewGreat
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12 Mar 2023
Verified reviewExcellent service from Geoff with no pushy sales pitch just an honest helpful buying experience. I also received a very good deal on my trade in.
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12 Mar 2023
Verified reviewExcellent customer service. A comfortable experience with no pushy sales techniques. Came away feeling very happy that I'd got a good deal, and a very nice car.
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12 Mar 2023
Verified reviewThey give a fair price and excellent service. I'm so glad I decided to use Macklin Motors as some of the other dealers were very disappointing. I also love that they offer a 12 month warranty.
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12 Mar 2023
Verified reviewWas met by Ajay. Who looked after me, as I choose my new car. He was very helpful, and answered all my questions. Could not have had a better experience
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11 Mar 2023
Verified reviewBrought my third car from them recently, wouldn't go anywhere else, friendly knowledgeable staff, that support you from finding the perfect car for you, to arranging delivery, always give you a call to update you with the progress your new car with delivery and pick up date; and the after sale care and support fantastic. I wouldn't go anywhere else to buy my next car.
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11 Mar 2023
Verified reviewMy wife and I have purchased several cars over many years from Bristol Street Motors, Chingford. We have always been very satisfied with the vehicles, the service and the helpful friendliness of the staff. Our latest purchases have been as satisfactory as ever and we anticipate the association will continue for the forseeable future. On this basis I have no reservations about recommending them to family, friends and associates.
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11 Mar 2023
Verified reviewEasy to deal with.I'd recommend Bristol Street Motors Ford Worcester to a friend because it was very straight forward and easy to deal with
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11 Mar 2023
Verified reviewEasy purchase of our replacement car from manual to automatic, car salesman Sunil did the company proud Inthis transaction
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11 Mar 2023
Verified reviewGot the car i wanted at a good price.
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11 Mar 2023
Verified reviewOK DIDN'T FEEL PRESSURED TO PURCHASE ANY THING
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11 Mar 2023
Verified reviewBristol Street Motors Ford Cheltenham were helpful because they made the process so easy. Even with a few hiccups the staff made every effort possible to rectify quickly and get us on our way.
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11 Mar 2023
Verified reviewI was happy with the service at Bristol Street Motors Ford Stoke because Nathan delt with all our needs and made our shop very welcoming. Great salesman. Also Anthony a few years before (2021) helped greatly with the sale of our first car at Bristol Street motors. Both very good salesmen.
Reviews displayed in chronological order
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