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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
24 Jun 2023
Verified reviewThe best experience I have ever had buying a car. Excellent communication made the whole process very simple and smooth. From walking into a showroom on a Saturday morning to check the colour of a car I had researched. I was offered a test drive on the spot with no appointment needed. Back to the showroom after a quick chat I signed on the dotted line. I had checked finance from my local bank the previous week in the event that I spotted the car of my dreams. The finance package the Honda offered was par to the my local bank so was a no brainer to take the Honda financial package. 6 Days later I was picking up my car with excellent communication from Phil the Honda sales representative who made the whole process a pleasurable experience.
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A. A.
24 Jun 2023
Verified reviewEasy to use
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A. A.
24 Jun 2023
Verified reviewgreat company no problems
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A. A.
23 Jun 2023
Verified reviewWe will definatley use BRISTOL STREET again !
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A. A.
23 Jun 2023
Verified reviewExcellent service
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A. A.
23 Jun 2023
Verified reviewFrom initial contact to handover, the experience was brilliant. The staff were very friendly, polite, helpful and professional. Sincere thanks to senior sales executive, Simon Hunter. Best experience I've had on any car purchase through a car dealership.
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A. A.
23 Jun 2023
Verified reviewExcellent service
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A. A.
23 Jun 2023
Verified reviewvery good service, vehicle well presented and prepared.
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A. A.
23 Jun 2023
Verified reviewVery friendly team.
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A. A.
23 Jun 2023
Verified reviewYes - review left on other page
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A. A.
22 Jun 2023
Verified reviewThis is a very well-managed business, that values the customer. This was a completely remote sale some 250 miles distant that gave me complete confidence. More to the point they delivered!
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A. A.
22 Jun 2023
Verified reviewFriendly helpful and professional service,
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A. A.
22 Jun 2023
Verified reviewI have recently purchased my 3rd car from Bristol Street motors, as always I am very happy with my package. Thanks to the team at Peugeot Northampton!
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A. A.
22 Jun 2023
Verified reviewIt was a very professional and friendly experience with no sales pressure. Well done Beverley and colleagues.
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A. A.
22 Jun 2023
Verified reviewWe bought a 6-year old second-hand car, but the attention we received could not have been better had we bought a brand new one.
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A. A.
22 Jun 2023
Verified reviewAwesome service
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A. A.
21 Jun 2023
Verified reviewSo happy with the service and love my new Juke - this is my second Juke and I'm sold on the design and performance
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A. A.
21 Jun 2023
Verified reviewIt was great mainly due to Tom who really looked after us before, during and after our purchase.
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A. A.
21 Jun 2023
Verified reviewThere was a problem - The true test is do they sort it - A resounding YES
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A. A.
21 Jun 2023
Verified reviewExcellent first class service.
Reviews displayed in chronological order
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