Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
A. A.
15 Jul 2023
Verified reviewGreat buying experience and customer service from start to finish
-
A. A.
15 Jul 2023
Verified reviewExcellent service, very friendly and helpful staff. After sales service experience too
-
A. A.
15 Jul 2023
Verified reviewFriendly, professional and accommodating. I will definitely use them again.
-
A. A.
15 Jul 2023
Verified reviewJamie was great. He was friendly and knowledable. He made us feel at ease and answered all of our questions. I loved the nice touch of the video I received after deciding to buy the mini. I'm so happy with my purchase.
-
A. A.
15 Jul 2023
Verified reviewMy visit was warm and welcoming. From start to finish was refreshing. All paperwork and car ready and clean. I feel Bristol Street Motors has got it right. I did feel I was important and made to feel that was.
-
A. A.
15 Jul 2023
Verified reviewStaffs are responsive and helpful
-
A. A.
15 Jul 2023
Verified reviewGood but could be a lot better
-
A. A.
15 Jul 2023
Verified reviewVery capable sales person and explained everything paperwork etc
-
A. A.
15 Jul 2023
Verified reviewBrilliant experience,
-
A. A.
15 Jul 2023
Verified reviewReally helpful, friendly staff and knowledgeable helped me to decide on a 1st car with my requirements
-
A. A.
15 Jul 2023
Verified reviewExcellent. From start to finish they could not have been more helpful. This is an excellent company to deal with as I have found over the years.
-
A. A.
15 Jul 2023
Verified reviewExcellent customer service from my initial meeting with Anthony Hargreaves through to the collection of my new vehicle.
-
A. A.
15 Jul 2023
Verified review10/10. Friendly staff who are a massive help and help you get your ideal car by giving you all options.
-
A. A.
15 Jul 2023
Verified reviewGreat service and friendly staff
-
A. A.
15 Jul 2023
Verified reviewFantastic care and attention for the dealership.
-
A. A.
15 Jul 2023
Verified reviewgood service and excellent service throughout
-
A. A.
15 Jul 2023
Verified review10 out 10 excellent service all round
-
A. A.
15 Jul 2023
Verified reviewVery good service.
-
A. A.
15 Jul 2023
Verified reviewGood experience
-
A. A.
15 Jul 2023
Verified reviewTreated with respect. They understood what I needed, my price range and reasons for buying a car.
Reviews displayed in chronological order