Go to website
Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
A. A.
15 Aug 2023
Verified reviewJess at the dealership was so helpful she really put my mind at ease as I was very nervous about buying a new car after my last experience but she went above and beyond to help me and was very friendly and really has customer service downt to a T I will definitely be back in the future and will be recommending her to family and friends
-
A. A.
15 Aug 2023
Verified reviewExcellent
-
A. A.
15 Aug 2023
Verified reviewWe purchased a car from BSM in Chesterfield. Luke Severn was the sales person. Excellent service. Not pushy just a decent chap. Many thanks for all your help.
-
A. A.
15 Aug 2023
Verified reviewI recently had the pleasure of visiting the Renault Dealer on Bristol Street, and my experience was nothing short of exceptional. From start to finish, the service I received was top-notch, and I have to give a special shout-out to the outstanding salesperson, Ed. Ed went above and beyond to ensure that my car buying experience was smooth and enjoyable. His knowledge about the various Renault models was impressive, and he patiently answered all my questions, helping me make an informed decision. Ed's friendly demeanor and genuine enthusiasm for helping customers made me feel valued and respected throughout the entire process. Not only was Ed incredibly knowledgeable, but he was also kind and patient. He took the time to understand my needs and preferences, guiding me towards the perfect car that suited both my lifestyle and budget. His attention to detail and willingness to go the extra mile truly set him apart. I was particularly impressed by Ed's professionalism and willingness to accommodate my schedule. He made the entire process stress-free, ensuring that all paperwork was handled efficiently and transparently. Ed's commitment to ensuring my satisfaction and happiness with my new Renault is truly commendable. If you're in the market for a Renault vehicle and exceptional customer service, I highly recommend visiting the Renault Dealer on Bristol Street and asking for Ed. His expertise, kindness, and helpfulness will undoubtedly make your car-buying journey a memorable and enjoyable one. Thank you, Ed, and the entire team at the Renault Dealer, for making this experience outstanding! Sincerely, Dr Haddad
-
A. A.
15 Aug 2023
Verified reviewThe staff are really great and helpful. The cars are in a good spec and the extra available are great. I will definitely be using the same branch for my car service. Excellent service delivery!
-
A. A.
15 Aug 2023
Verified reviewFriendly staff and did not feel pressured into anything, happy with my car and the service from everyone
-
A. A.
15 Aug 2023
Verified reviewI was delighted to meet a sales team that understood what I needed and guided me in the right direction.
-
A. A.
14 Aug 2023
Verified reviewBristol Street Motors Vauxhall Waltham Cross have been amazing with me from start to finish, from Mitau and Harry in sales to Ryan, Rene and Moses in services ☺️
-
A. A.
14 Aug 2023
Verified reviewNathan Large was really helpful throughout the whole process answering all questions we had and providing us with a 10/10 service and experience. We would like to thank all the staff at Bristol Street Stoke for our wonderful car and outstanding performance.
-
A. A.
14 Aug 2023
Verified reviewWe have dealt with Bristol Street Motors for some years now! The experience of purchasing is a vehicle always a pleasant one! Adam McKinlay was a true Gentleman and a credit to Bristol Street Motors! Highly recommend..😊
-
A. A.
14 Aug 2023
Verified reviewGreat from start to finish, Jay and Irfan were great.
-
A. A.
14 Aug 2023
Verified reviewAwesome service. Great professionals. Loving the car so far. Special shoutout to our advisor Patrick Docherty for making the purchase process an amazing experience.
-
A. A.
14 Aug 2023
Verified reviewNo delivery but customer survey was good. Easy website. Good choice of vehicles to choose from.
-
A. A.
13 Aug 2023
Verified reviewBristol Street Motors Hyundai Nottingham were really helpful and I'd recommend them because as in previous years when I have purchased a car the quality of knowledge and service has been fantastic. Every time I look to change my car I call Brett, I trust his knowledge and know that he will find the car I need and make it affordable. In the current climate this is really important and that's why I return. He's professional and informative through the process and I wouldn't buy from anyone else. I'd also like to comment on the other staff from those who answer the phone to the sales team, nothing is too much trouble, they always ask if you want help and are only too happy to assist even if it's to make you a coffee. 5* service....keep up the hard work Nottingham
-
A. A.
13 Aug 2023
Verified reviewThe best I've ever experienced when buying a car. Fantastic and friendly customer service; nothing was too much trouble and the whole process was smooth from start to finish. Without a doubt I would buy again from BSM Widnes.
-
A. A.
13 Aug 2023
Verified reviewWe always liked Bristol Street motors, for service, good quality cars.
-
A. A.
13 Aug 2023
Verified reviewi will be back when i need another car thank you
-
A. A.
13 Aug 2023
Verified reviewBrilliant service, constant communication and trustworthy people
-
A. A.
13 Aug 2023
Verified reviewI feel very confident that the expertise and salesmanship we received at Bristol St Motors in Tamworth, when buying our car, and the after sale care offered, will undoubtedly make for a trouble-free motoring experience.
-
A. A.
13 Aug 2023
Verified reviewGreat experience, thank you!
Reviews displayed in chronological order
Contact
Go to website
Certification
