What is Vertumotors.com's address ?

Room 505, 5th Floor, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon

Reviews for Vertumotors.com

Q: What do Internet users think about Vertumotors.com ?

With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring. Reviews repeatedly mention good customer service, professional dealings and quick completion of paperwork, sometimes within an hour. Buyers also note good choice of vehicles, useful guidance through the options and follow-up after the sale. Some customers appreciated being kept updated throughout the process and found the team understanding of their needs. vertumotors gathers overwhelmingly positive feedback with 10518 reviews published in total and an average rating of 4.9 stars.

Total: 10 518 reviews since 27/01/2023

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.9

Based on 2 081 reviews from the last 12 months

5

95%
4

5%
3

1%
2

<1%
1

<1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.

Reviews repeatedly mention good customer service, professional dealings and quick completion of paperwork, sometimes within an hour. Buyers also note good choice of vehicles, useful guidance through the options and follow-up after the sale. Some customers appreciated being kept updated throughout the process and found the team understanding of their needs.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Team expertise

1,638 reviews mention our team's expertise, with 99% positive feedback.

"Good costumer service. Prompt attendance"

"Website was clear and easy to use, staff were very friendly and helpful"

"Excellent service by the entire team at MB Ascot"

Friendliness & courtesy

1,018 reviews mention our friendliness and courtesy, with 98% positive feedback.

"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."

"Great service, great car. Harry the salesman was super helpful from start to finish."

"Nice sales people, especially Sam."

Responsiveness

542 reviews mention our responsiveness, with 97% positive feedback.

"Great staff and well priced. Everyone was very friendly and helpful."

"Multiple car purchaser and happy with the sales and service team's attitude and competency."

"The customer service was good, the staff were helpful and friendly."

Digital experience

173 reviews mention the digital experience, with 91% positive feedback.

"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"

"The site is easy to navigate and does all that is required."

"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."

Delivery

71 reviews mention delivery, with 94% positive feedback.

"very satisfied with service and delivery ,first class"

"All was undertaken quickly and efficiently."

"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"

Choice

59 reviews mention choice, with 100% positive feedback.

"Good selection and photos & info on the vehicles. Option to reserve."

"Excellent and knowledgeable sales team with plenty of choice of vehicles"

"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
16 Aug 2023
Verified review
Collected and verified by Verified Reviews
Came to visit whilst previous car was having a service across the road, was having a browse at cars when the sales assistant Stefan met us outside, listened to our wants and budget, and helped us to make an upgrade from my previous car. Went above and beyond to working around our budgets, and even delivered to my work place. Highly recommended.
Experience from: 16 Aug 2023
A. A.
16 Aug 2023
Verified review
Collected and verified by Verified Reviews
10/10
Experience from: 15 Aug 2023
A. A.
16 Aug 2023
Verified review
Collected and verified by Verified Reviews
Salesperson very polite and helpful at all times. He gave us a good package regarding warranty and breakdown
Experience from: 15 Aug 2023
A. A.
16 Aug 2023
Verified review
Collected and verified by Verified Reviews
very good service
Experience from: 15 Aug 2023
A. A.
16 Aug 2023
Verified review
Collected and verified by Verified Reviews
Friendly and professional at all times
Experience from: 15 Aug 2023
A. A.
16 Aug 2023
Verified review
Collected and verified by Verified Reviews
excellent sevice from peter brampton (salesman) and amanda (finance).
Experience from: 15 Aug 2023
A. A.
16 Aug 2023
Verified review
Collected and verified by Verified Reviews
Excellent, as always. I've used the Kings Norton branch of Bristol Street Motors since November 2010.
Experience from: 15 Aug 2023
A. A.
16 Aug 2023
Verified review
Collected and verified by Verified Reviews
Very impressed with the level of care throughout the whole sales transaction
Experience from: 15 Aug 2023
A. A.
16 Aug 2023
Verified review
Collected and verified by Verified Reviews
very good
Experience from: 15 Aug 2023
A. A.
16 Aug 2023
Verified review
Collected and verified by Verified Reviews
My experience was very good indeed the woman called Kath she's a diamond 100%
Experience from: 16 Aug 2023
A. A.
16 Aug 2023
Verified review
Collected and verified by Verified Reviews
Highly Recommended - great service by Mellissa at Renault Nottingham. Really helpful and friendly Kept me up to date with progress all the way though to delivery and afterwards.
Experience from: 16 Aug 2023
A. A.
16 Aug 2023
Verified review
Collected and verified by Verified Reviews
Effortless .no problems at all salesman very helpful indeed.
Experience from: 15 Aug 2023
A. A.
16 Aug 2023
Verified review
Collected and verified by Verified Reviews
Their commitment to understanding your requirements/needs and then providing various options for fulfilling them has always given me the confidence to be a customer of many years standing
Experience from: 16 Aug 2023
A. A.
16 Aug 2023
Verified review
Collected and verified by Verified Reviews
Fabulous!! Absolutely no complaints.
Experience from: 15 Aug 2023
A. A.
16 Aug 2023
Verified review
Collected and verified by Verified Reviews
Great service .good car and any issues were completed.
Experience from: 15 Aug 2023
A. A.
16 Aug 2023
Verified review
Collected and verified by Verified Reviews
excellent service easy use
Experience from: 15 Aug 2023
A. A.
16 Aug 2023
Verified review
Collected and verified by Verified Reviews
Very helpful and polite staff. Had a couple of problems with car But manager David sorted them out. If or when I change my car again and they have the car I want would buy from them again
Experience from: 15 Aug 2023
A. A.
15 Aug 2023
Verified review
Collected and verified by Verified Reviews
Great experience with the team and a great car to drive away with.
Experience from: 14 Aug 2023
A. A.
15 Aug 2023
Verified review
Collected and verified by Verified Reviews
Great service and got the car I wanted - just a few teething problems with the keyless entry to sort out
Experience from: 14 Aug 2023
A. A.
15 Aug 2023
Verified review
Collected and verified by Verified Reviews
Always get the best of service
Experience from: 14 Aug 2023