Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
26 Aug 2023
Verified reviewfrom start to finish the team were amazing and not pushy at all would recommend to anyone
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A. A.
25 Aug 2023
Verified reviewGreat service from Danielle whilst purchasing my car.
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A. A.
25 Aug 2023
Verified reviewSo easy and hassle free, great environment, great service and a great salesperson Jacob!
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A. A.
24 Aug 2023
Verified review•Highly customer service •I have visited to the site
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A. A.
24 Aug 2023
Verified reviewGreat customer service.
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A. A.
24 Aug 2023
Verified reviewEveryone is very friendly and helpful.
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A. A.
23 Aug 2023
Verified reviewThe experience at Vertu Honda Newcastle was fantastic because the person Anthony who helped me get my car was extremely helpful. Listened to all the specifications/ model that I wanted and found me the best car that included more than what I asked for.. He was helpful and made the process much easier for me.
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A. A.
23 Aug 2023
Verified reviewClear and logical application.
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A. A.
23 Aug 2023
Verified reviewI am delighted with the service. I was listened to, my requirements noted and a car perfect for my needs was found. The person with whom I was dealing was pleasant, helpful and explained everything | needed to know. He also rang a few days later to check that I was completely satisfied, which I was. Excellent service.
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A. A.
22 Aug 2023
Verified reviewThe experience at Vertu Honda Grantham was fantastic because Andy was perfect he wasn't pushy he gave us the information we needed to make a decision to buy the car. He was polite, courteous and very friendly.
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A. A.
22 Aug 2023
Verified reviewCourteous and thoughtful staff, pristine dealership and was able to reserve car for a few hours for just £99.
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A. A.
22 Aug 2023
Verified reviewAmazing service from start to finish I would highly recommend
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A. A.
22 Aug 2023
Verified reviewA very pleasurable experience buying my new car.
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A. A.
22 Aug 2023
Verified reviewExcellent service, Daryl, Sales Rep was brilliant, dealt with everything, car tax etc even had my private plate transferred over. Going back next year for the Kia Sportage.
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A. A.
21 Aug 2023
Verified reviewA posituve ecperience from start to finish.
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A. A.
21 Aug 2023
Verified reviewCustomer service excellent site very clean treat with respect
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A. A.
20 Aug 2023
Verified reviewVery good throughout all stages of acquiring a car
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A. A.
20 Aug 2023
Verified reviewVertu Kia Bradford staff were good because they weren’t pushy. Prince was friendly and helpful. Although you have to be told about finance and other optional extras, I didn't feel pressured to take them. I found the right car at the right price and I'm really happy with my purchase.
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A. A.
19 Aug 2023
Verified reviewFriendly and helpful staff who helped me choose the right car for me at the right price.
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A. A.
19 Aug 2023
Verified reviewI'd recommend Bristol Street Motors Hyundai Exeter to anyone because my experience from start to finish was fantastic. Dan (Butler) was knowledgeable, helpful, clear in his explanations and made the process of buying my car pain free and enjoyable. Highly recommended!
Reviews displayed in chronological order