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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
29 Nov 2023
Verified reviewExcellent service at Vertu Honda from Charlie
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A. A.
29 Nov 2023
Verified reviewExcellent service
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A. A.
29 Nov 2023
Verified reviewGreat service and product.
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A. A.
29 Nov 2023
Verified reviewFantastic service and very competent
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A. A.
29 Nov 2023
Verified reviewGreat service, fantastic staff. Thank you
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A. A.
29 Nov 2023
Verified reviewGood service, slow at first (2 days to respond) but quick responses once made contact. When I went to collect the car in branch, staff were playing a game in their office so took some time to come out and give me the keys to the car. I was shown around the car by a sales rep, noticed a chip on the paint of the fuel cap and was told it was fine. The branch manager came by, mantioned it to him and he told the sales rep to repaint the chip - could have been solved on the first mention. Was quite quick and easy to collect the car and everything has worked on the car after collection.
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A. A.
29 Nov 2023
Verified reviewI'd definitely recommend Vertu Toyota Loughborough because the service was awesome.
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A. A.
29 Nov 2023
Verified reviewVery good to deal with and most helpful
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A. A.
28 Nov 2023
Verified reviewHelpful, not pushy, no rushing and happy to answer questions.
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A. A.
28 Nov 2023
Verified reviewAmazing service and very competent staff
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A. A.
28 Nov 2023
Verified reviewExcellent service from Harry answered all my questions and was extremely patient with me when I was going through all the optional extras
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A. A.
28 Nov 2023
Verified reviewOutstanding - First class customer service. Totally recommend Cheltenham Bristol Street Motors. The staff really listened to you (not every car dealership does).
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A. A.
28 Nov 2023
Verified reviewPerfect experience
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A. A.
28 Nov 2023
Verified reviewBest customer service and all their vehicles in great condition
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A. A.
28 Nov 2023
Verified reviewOutstanding
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A. A.
28 Nov 2023
Verified reviewGreat experience. I came away with the car I wanted for the price I wanted to pay. Anthony, the Salesperson I dealt with, was knowledgeable and very helpful.
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A. A.
28 Nov 2023
Verified reviewVery friendly and helpful staff
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A. A.
28 Nov 2023
Verified reviewGreat experience, can't recommend Ryan enough so thank you. Very pleased with car.
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A. A.
28 Nov 2023
Verified reviewVery nice and friendly staff I would definitely go back and purchase another car if I ever needed one.
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A. A.
28 Nov 2023
Verified reviewThe salesperson sent across videos as requested, the car was prepared speedily and efficiently delivered.
Reviews displayed in chronological order
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