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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
8 Dec 2023
Verified reviewHad A couple Of Problems But Quick to Sort
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A. A.
8 Dec 2023
Verified reviewAbsolutely brilliant
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A. A.
8 Dec 2023
Verified reviewGreat
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A. A.
7 Dec 2023
Verified reviewA1 5***** service.
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A. A.
7 Dec 2023
Verified reviewThoroughly first class service from start to finish, Dan was extremely helpful!
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A. A.
7 Dec 2023
Verified reviewExceptional buying experience
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A. A.
7 Dec 2023
Verified reviewI'd definitely recommend Bristol Street Motors Ford Gloucester because they were extremely patient with the troubles with IVA and then found a finance that was suitable. Understanding of not being able to afford the extras but the sales pitch was very well delivered and if it was possible i would have had the extras. Lovely team working well together to cover holidays. Would definitely recommend and use again. Big up to Jack for making my dream car become reality
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A. A.
7 Dec 2023
Verified reviewAll very satisfying
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A. A.
7 Dec 2023
Verified reviewThis was perhaps my most enjoyable experience of buying a car. Everyone was helpful, everyone was knowledgeable and the transaction was completely trouble-free. After I took delivery I noticed a noise from one of the wheels and took the vehicle for repair under warranty. The fault was quickly identified - all that was needed was a new tyre - and remedied. At every stage all the people I dealt with were friendly, helpful and good at their jobs. I am very happy to recommend this garage. It is excellent..
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A. A.
7 Dec 2023
Verified reviewVery helpful and attentive,they understood what I wanted and found the perfect car for me at a reasonable price. Great service all round.
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A. A.
7 Dec 2023
Verified reviewMy experience at Vertu Honda Newcastle was positive 5* service from Daniel throught out my car purchase of the merc a class . Would 100% recommend
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A. A.
7 Dec 2023
Verified reviewMy experience with Toyota Vertu couldnt have been better. I was served by Lilly Fitzsimons, she gave amazing customer service from start till end and even checks up after my purchase has been completed. Couldnt recommend her more! She was very accommodating with my personal circumstances as I had to leave behind my old vehicle for a week at their dealership and they really looked after it. The whole process of acquiring my GT86 was speedy, she made sure i understood every step of the process and offered great deals! I highly recommend this Toyota dealership for anyone in search of a new/used approved vehicles. The exceptional customer service, knowledgeable staff, and dedication to customer satisfaction make this dealership stand out. I cannot wait to purchase my next vehicle from them in due time :)
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A. A.
7 Dec 2023
Verified reviewExcellent service :-) I was well looked after
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A. A.
7 Dec 2023
Verified reviewExcellent experience
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A. A.
6 Dec 2023
Verified reviewVery pleased with the service provided. Kevin Stone not pushy helped me with my decision making. Thank you
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A. A.
6 Dec 2023
Verified reviewExcellent staff and quickly processed from buying to delivery
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A. A.
6 Dec 2023
Verified reviewVer professional they always put the customer first
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A. A.
6 Dec 2023
Verified reviewExcellent, found the car that I wanted at the price i wanted to pay. Will be my first port of call next time
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A. A.
6 Dec 2023
Verified reviewVery nice car and easy to deal with
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A. A.
6 Dec 2023
Verified reviewA quick and hassle free process to upgrade to the new model Corsa.
Reviews displayed in chronological order
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