Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
11 Dec 2023
Verified reviewIt is appreciated that the Bristol Street Motors team could help us to solve our urgent need of the vehicle. We finally got the vehicle on the next working day.
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A. A.
10 Dec 2023
Verified reviewFantastic experience from start to finish. I was given a range of options to choose from when purchasing my car and there is definitely something for everyone at Bristol Street Motors. Cath who dealt with me from the beginning was so knowledgeable about the cars, products and services that are offered. I left feeling I had chosen a great car and the best deal for me.
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A. A.
10 Dec 2023
Verified reviewBristol street motors at Shirley is a great place to buy a car, even after purchase when I noticed paint damage there were more than willing to fix it for me no questions asked.
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A. A.
10 Dec 2023
Verified reviewVery good very helpful nothing to much trouble
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A. A.
10 Dec 2023
Verified reviewGreat service
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A. A.
9 Dec 2023
Verified reviewPerfect cannot fault them Andrew Lawrence thankyou your help and patience with me when I messed up the paperwork a few times. Very good salesman helpful and keeps in touch to let you know how things are going. I cannot fault Bristol street Motors and wish I had gone in the past when purchasing a car. Give them a go you won't regret it.
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A. A.
9 Dec 2023
Verified reviewNo pushy sales people. They let you take your time and can answer any questions.
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A. A.
9 Dec 2023
Verified reviewSalesman David is just great!
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A. A.
9 Dec 2023
Verified reviewPerfect cannot fault them.
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A. A.
9 Dec 2023
Verified reviewLovely service
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A. A.
9 Dec 2023
Verified reviewI travelled to the Derby store after reserving my car on the internet. The sales staff were very helpful and my car was exactly as described.
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A. A.
9 Dec 2023
Verified reviewExceptional to the highest standard.
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A. A.
9 Dec 2023
Verified reviewWould highly recommend Macklin Motors. They information provided by the sales person was detailed and the vehicle was like showroom piece while handing. Complete satisfaction in terms of amount, vehicle condition, paper work and packages offered.
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A. A.
9 Dec 2023
Verified reviewThe whole process of purchasing the vehicle was excellent! The salesman Kelson was really excellent also nothing too much trouble for him! Would definitely recommend Macklin's to family and friends! Thank you!
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A. A.
8 Dec 2023
Verified reviewExcellent. Very professional throughout from start to finish
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A. A.
8 Dec 2023
Verified reviewExcellent customer service at Bristol sr motors. Andy was so helpful and informative, he talked me through everything I needed to know, no pushy salesmen I felt totally at ease. We drove 250 miles to collect my car and I love it. would highly recommend this showroom for your next vehicle purchase.
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A. A.
8 Dec 2023
Verified reviewVery satisfied. Everything went smoothly.
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A. A.
8 Dec 2023
Verified reviewFantastic service
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A. A.
8 Dec 2023
Verified reviewThe experience was extremely good, friendly and professional. Highly recommended.
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A. A.
8 Dec 2023
Verified reviewTalked me through options and explained everything I needed to know
Reviews displayed in chronological order