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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
10 Jan 2024
Verified reviewFriendly staff always happy to help they will find the right deal for you!
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A. A.
10 Jan 2024
Verified reviewJan Spura is a top sales person at Bristol Street Motors, very amicable and persuasive. I reckon he can sell ice to Eskimos. He makes post-sales and delivery follow-up calls to see if everything is alright and addresses any outstanding issues. Very good customer care service indeed.
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A. A.
10 Jan 2024
Verified reviewEasy from start to finish, no pressure, very cordial staff
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A. A.
10 Jan 2024
Verified reviewVery friendly and knowledgeable staff. Made me and my son feel welcome and not under pressure to purchase at all.
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A. A.
10 Jan 2024
Verified reviewI had a very good experience so quick and easy to buy the car that was right for me.
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A. A.
10 Jan 2024
Verified reviewvery easy buy for me and sale for them, seem to go very smooth
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A. A.
10 Jan 2024
Verified reviewHighly recommended and really friendly. The customer service is definitely 10/10
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A. A.
10 Jan 2024
Verified reviewRawnok was very helpful and informative. He managed to take trade in and complete car sale in a short space of time as I had time restrictions. I'm very happy with my new car and my experience
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A. A.
10 Jan 2024
Verified reviewGreat service from Miriam my contact at Bristol st motors nothing was a problem for her and she kept me updated at all times thank you so much Miriam
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A. A.
10 Jan 2024
Verified reviewExcellent dealership this is my 5th circle have purchased
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A. A.
10 Jan 2024
Verified reviewReally good
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A. A.
10 Jan 2024
Verified reviewNew experience buying on line but very pleased with the car and the salesperson ( Emilian) was superb. Communication and transparency through the whole process, attention to detail and responding to my queries was above and beyond what I have experienced in the past from other dealerships. Chris the delivery guy was also very good, texting me on his eta and when delayed giving me a new eta which was accurate, Very pleasant experience from start to finish.
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A. A.
10 Jan 2024
Verified reviewGood customer service and takes you through all the process till the end.
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A. A.
10 Jan 2024
Verified reviewI'd recommend Bristol Street Motors SEAT Carlisle. Martin and Dan have been excellent from start to finish with my recent new purchase and cannot thank them enough. Martin especially had explained all finance options clearly and professionally. I was given updates throughout my purchase and both of them were very easy to talk to when I needed any questions answered. I am so happy with my new purchase, thank you both for an excellent experience.
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A. A.
10 Jan 2024
Verified reviewThe staff were very friendly. The after-sales service was excellent.
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A. A.
10 Jan 2024
Verified reviewThe sales team weren't pushy in any way, which is a big plus point for any car buyer out there.
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A. A.
10 Jan 2024
Verified reviewAbsolutely great had coffee had a bit of a laugh and Alex was amazing thankyou.
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A. A.
10 Jan 2024
Verified reviewExcellent service from Bristol Street motors. Bethany was really helpful and answered all my queries and was happy to send me extra videos of the car and of the interior. I am really pleased with my new car. Thank you
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A. A.
10 Jan 2024
Verified reviewgreat
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A. A.
10 Jan 2024
Verified reviewI'd recommend Bristol Street Motors Nissan Widnes to anyone because I am satisfied so far
Reviews displayed in chronological order
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