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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
14 Jan 2024
Verified reviewScott from Bristol Street Nissan Chesterfield was excellent throughout buying the car and afterwards. He was very patient and helpful throughout testing the car the first time, and then when I decided to buy the car later in the week over the phone he couldn't of been helpful in sorting it out for me. Picking up the car was very quick and straightforward, was sorted very quickly. Had an issue with the car after I brought it, Scott sorted out the issue immediately and arranged a courtesy car for me to use in the meantime, then personally delivered my car back to me as I live a few hours drive from the dealership. We have already decided that we will be buying our next car from Scott at the dealership due to the exceptional customer service and condition of the car.
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A. A.
14 Jan 2024
Verified reviewGreat explanation
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A. A.
14 Jan 2024
Verified reviewAll staff are polite, friendly and knowledgeable. Nothing is too much trouble and made to feel welcome as soon as you walk into the showroom
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A. A.
14 Jan 2024
Verified reviewFriendly and professional service. Delivered what was promised
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A. A.
14 Jan 2024
Verified reviewExcellent customer service.
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A. A.
14 Jan 2024
Verified reviewDan was helpful and I got a good deal on the car. It was exactly what I needed:-)
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A. A.
14 Jan 2024
Verified reviewRecent Car Purchase Experience
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A. A.
14 Jan 2024
Verified reviewGreat service and excellent friendly knowledgeable staff. Got the car we wanted. Come here for quality service all round.
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A. A.
14 Jan 2024
Verified reviewGreat car and handover, neeed to sort out there deposit scheme and make deposit repayments and refunds and finance settlements more efficient. All I all very happy with our purchase.
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A. A.
14 Jan 2024
Verified reviewVery friendly and helpful staff.
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A. A.
14 Jan 2024
Verified reviewVery professional
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A. A.
13 Jan 2024
Verified reviewAs someone who frankly has a rather low BS threshold I found the experience of purchasing a car through the doncaster branch easy peasy and stress free.
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A. A.
12 Jan 2024
Verified reviewExcelent service
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A. A.
11 Jan 2024
Verified reviewI'd recommend Vertu Honda Stockton to anyone because the staff are friendly, knowledgeable, and efficient. The vehicle which I bought is ideally suited to my needs.
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A. A.
10 Jan 2024
Verified reviewIt was a good experience
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A. A.
10 Jan 2024
Verified reviewI'd endorse Bristol Street Motors Nissan Ilkeston because they take the time to listen to your requirements and make time to find the car and deal that is right for you. I had not considered a fully electric vehicle before, following my conversations with Nick he put my mind at ease. Nick organised a really decent test drive so that I was able to get a good feel for the car and how it drove....I was coverted. Happy to say I absolutely love the car
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A. A.
10 Jan 2024
Verified reviewVery pleased with the quality and service of the staff and the car I bought.
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A. A.
10 Jan 2024
Verified reviewthe sale of the vehicle was good The presentation of the vehicle on pick up was very poor interior seats soaking outside body cleaning very poor Service book not stamped no MOT certificate
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A. A.
10 Jan 2024
Verified review10/10 excellent
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A. A.
10 Jan 2024
Verified reviewExcellent friendly knowledgeable service
Reviews displayed in chronological order
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