Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
3 Feb 2024
Verified reviewWe wanted the car parked in their yard. Just what a good dealership should be they entertained all our questions, accommodated a test drive, and laid out all the possible finance options for us. We came near closing hours but that didn't stop their level of service. Instead of turning us away, they welcomed us as if we were the first early morning customers through the door. Daniel was brilliant from the first hello to the moment he handed over the keys. Their level of customer service should be the standard.
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A. A.
3 Feb 2024
Verified reviewThe Vertu site was easy to use very clear and found me the right car at an excellent price when I needed one most . I wouldn't hesitate to recommend Vertu to family or friends .Thank you for an excellent customer experience.
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A. A.
3 Feb 2024
Verified reviewI had a great experience at Macklin Motors Toyota Hamilton. Staff very helpful and committed to helping you have a fantastic experience in buying your new car
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A. A.
3 Feb 2024
Verified reviewWebsite was easy to navigate. Clear information from sales. Well presented car when I picked it up. Very friendly branch and helpful.
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A. A.
3 Feb 2024
Verified reviewVery friendly,helpful and everything was explained well, overall very good experience.
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A. A.
3 Feb 2024
Verified reviewThe staff at Vertu Kia were extremely friendly and our sales rep made us feel at ease without being pushy or overbearing. I would recommend using Vertu Kia and i would definitely go back there again in the future.
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A. A.
2 Feb 2024
Verified reviewSales person mike Tinsley was friendly, knowledgeable and very reliable with feedback and communication throughout the sale.
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A. A.
2 Feb 2024
Verified reviewHassan was excellent. Thanks!
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A. A.
2 Feb 2024
Verified reviewVery good. Kieren Ali was a great salesman through the process.
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A. A.
2 Feb 2024
Verified reviewThey are amazing
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A. A.
2 Feb 2024
Verified reviewTom was great helped me and choose the right car. He explained everything to me. If i went back to Bristol Street Motors Burton i would ask for Tom again.
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A. A.
2 Feb 2024
Verified reviewVery efficient and easy to find a car to my needs and budget . Time was taken by Andrew to make sure I was happy with my choice and made everything so easy
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A. A.
2 Feb 2024
Verified reviewFriendly, helpful staff. Made the process very easy with absolutely no pressure
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A. A.
2 Feb 2024
Verified reviewMacklin Motors Nissan Glasgow South staff were good because. The overall service and attention I received was fantastic. Nothing was a bother to them. Especially from Nathan our sales advisor, I had so many question for him, if he didn't know the answer he would check with his manager. Overall all the staff I had contact with were very helpful and efficient. I would definitely buy from them again.
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A. A.
2 Feb 2024
Verified reviewThe face to face service has been professional. Car was ready when they said it would be. They listened well and was helpful.
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A. A.
2 Feb 2024
Verified reviewAmazing service and reliable vehicles
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A. A.
1 Feb 2024
Verified reviewA great experience. Thanks to Leon.
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A. A.
1 Feb 2024
Verified reviewVery helpful, knowledgeable and friendly staff.
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A. A.
1 Feb 2024
Verified reviewVery good experience, they listened to what I needed and were able to find the best car for me. Highly recommend the company.
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A. A.
1 Feb 2024
Verified reviewBristol Street motors hyundai in exeter, have always had good service and communications from them, and would recommend.
Reviews displayed in chronological order