Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
7 Feb 2024
Verified reviewClass service by a brilliant dealership
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A. A.
7 Feb 2024
Verified reviewSpot on service from test drives to purchase and collection of vehicle. Sales team were excellent.
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A. A.
7 Feb 2024
Verified reviewFantastic customer service Joanne was absolutely brilliant My new Zoe is amazing
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A. A.
7 Feb 2024
Verified reviewGreat selection of cars at competitive prices
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A. A.
7 Feb 2024
Verified review.My experience at Bristol Street Motors Vauxhall Hexham was positive because I was taken through the whole process very professionaly and with care.
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A. A.
7 Feb 2024
Verified reviewPerfection
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A. A.
7 Feb 2024
Verified reviewOli was amazing from start to finish really reassuring and went above and beyond for me during the whole process.
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A. A.
7 Feb 2024
Verified reviewThe sales woman I dealt with was Brilliant and other members of the the sales team were very helpful too.
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A. A.
7 Feb 2024
Verified reviewVertu Loughborough Toyota were extremely helpful and friendly. Every member of staff were very attentive and made sure we were looked after. Hannah who was the sales person was very helpful and knowledgeable. Chris at the dealership was one of the best people in the place. He made us laugh and was so friendly. Big thanks to Dan as well for looking after the figures. Without him the sale wouldn't have happened. Everyone involved in the team is amazing and I can't thank you all enough for your customer service. 10 out of 10 but if I could give more I would.
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A. A.
7 Feb 2024
Verified reviewFrom start to finish everything was explained clearly and thoroughly.
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A. A.
7 Feb 2024
Verified reviewFirst class service from all members of staff
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A. A.
6 Feb 2024
Verified reviewFrom our first contact I found Adrian extremely helpful and knowledgeable without being in the least bit pushy.
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A. A.
6 Feb 2024
Verified reviewVery satisfied
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A. A.
6 Feb 2024
Verified reviewI would recommend Bristol Street Motors Ford Kings Norton to friends and family because the service is great and very quick to get my queries sorted. They got the car I wanted delivered to a dealership without any hassle. The whole process took about a week. There was also an issue with the car so they got it fixed before letting me pick it up. They also put extra petrol in for any inconvenience it might have caused me.
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A. A.
6 Feb 2024
Verified reviewFirst Class.
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A. A.
6 Feb 2024
Verified reviewI'd recommend Bristol Street Motors Ford Kings Norton because the help and guidance I was offered at BSM helped me decide on the car I purchased.
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A. A.
6 Feb 2024
Verified reviewOverall excellent service, Jerrol was brilliant throughout.
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A. A.
6 Feb 2024
Verified reviewThey made buying my new car really easy and always very helpful especially with sorting out my personalised number plate
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A. A.
6 Feb 2024
Verified reviewfriendly staff good price
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A. A.
5 Feb 2024
Verified reviewExcellent service, great value, super choice.
Reviews displayed in chronological order