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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
10 Feb 2024
Verified reviewCustomer service is first class. This is the 5th CRV purchased and the have all been serviced by Durham branch - a first class company.
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A. A.
10 Feb 2024
Verified reviewI was pleased with Vertu Land Rover Leeds and would recommend them because everything was just right from Sarah presenting the car and explaining everything about what it does and back up services available. We ended up buying a 2nd vehicle from her.
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A. A.
10 Feb 2024
Verified reviewFantastic staff made welcome and they found the perfect car for me and I had a chat and coffee with staff (Jesse) and Mark 5 star thankyou both
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A. A.
10 Feb 2024
Verified reviewThe staff are friendly and knowledgeable and quick to respond to any issues raised. They provide quality vehicles at a reasonable price. I wouldn't hesitate to recommend Honda Vertu Nottingham.
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A. A.
9 Feb 2024
Verified reviewAn excellent experience.The senior sales executive, Mr. David Hutchinson was ever so helpful. He steered us through the process of exchanging and buying a car with an easy, polite, friendly manner. Answering all our anxious queries with the patience of a Saint. Would love to do another transaction with him in future. He made the experience a relaxed and friendly one. Enjoyed exchanging my old Corsa and getting a another one. All done so smoothly. Everything was ready for us to sign all the paperwork upto date. No hassles. Very well done.
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A. A.
9 Feb 2024
Verified reviewEverything went very smoothly from the time I called the showroom I had a test drive that day and was given all the information I required. The sales staff were very pleasant and nothing was too much trouble. The car is excellent
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A. A.
8 Feb 2024
Verified reviewAmazing service, especially from Lewis. Nothing was too much trouble and we found my perfect car.
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A. A.
8 Feb 2024
Verified reviewLovely service, Manu was very attentive and interested in what we wanted from the car. The coffee machine is also excellent
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A. A.
8 Feb 2024
Verified reviewRelaxed experience and did not feel pressured into a purchase. They gave me all relevant information and made sure they found the right car for my needs.
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A. A.
8 Feb 2024
Verified reviewFrom my initial contact with salesperson, Mr Max Jones, the purchse of the vehicle has been attended to thoroughly and with a high degree of competence. I would recommend this dealership to any friends and family members considering to buy a car.
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A. A.
8 Feb 2024
Verified reviewSecond car purchased from Vauxhall Lichfield, well pleased with Simon Harvey. No pressure sales tactics. Gave my requirements and found a vehicle within few days. Excellent service throughout and highly recommended. Quality low mileage Mokka X at a reasonable price. This is an establishment I have every trust in and would recommend for the purchase and servicing of Vauxhall cars.
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A. A.
8 Feb 2024
Verified reviewWas Really looked after by Beth @ Derby Nissan, would highly recommend a visit to her very nice lovely person, explained everything very clearly & very precisely & really looked after me could not thank her enough.
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A. A.
8 Feb 2024
Verified reviewGood
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A. A.
8 Feb 2024
Verified reviewI had a great experience at Bristol Street Motors Nissan Northampton. The service was great from the team, they even let us put in our car seat to allow our 6month old to come with us for the test drive. We have said on numerous occasions since how happy we are with the vehicle.
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A. A.
8 Feb 2024
Verified reviewReceived excellent customer service by very helpful sales persons. Questions answered clearly & not rushed. Nice environment to be in to deal with purchase.
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A. A.
8 Feb 2024
Verified reviewFirst class service from experienced staff. Very well prepared vehicle. Delivered to my home.
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A. A.
8 Feb 2024
Verified reviewAmazing 🤪😎👏👍
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A. A.
7 Feb 2024
Verified reviewVery good and thorough customer service
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A. A.
7 Feb 2024
Verified reviewThe experience at Bristol Street Motors Citroen Derby was great because I was made to feel welcome and felt like the staff (saffron) really listened to my thoughts and preferences
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A. A.
7 Feb 2024
Verified reviewGreat experience and friendly staff
Reviews displayed in chronological order
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