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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
22 Feb 2024
Verified reviewVery good.
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A. A.
22 Feb 2024
Verified reviewThe purchase of our car was helped by the professionalism of Hassan the Sales Team at Bristol Street Motors Halifax. They gave us all the information we required allowing us the make our decision in unpressurised environment.
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A. A.
22 Feb 2024
Verified reviewFriendly and straightforward service
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A. A.
22 Feb 2024
Verified reviewExcellent all round!!!
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A. A.
22 Feb 2024
Verified reviewYou are made to feel very important to them and treated with the utmost professional courtesy
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A. A.
21 Feb 2024
Verified reviewA great experience. We bought a low mileage economical car at a great price. Great customer service. I would recommend them all day long.
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A. A.
21 Feb 2024
Verified reviewI'd suggest Bristol Street Motors Vauxhall Hexham to a friend because the staff are really friendly and helpful.
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A. A.
21 Feb 2024
Verified reviewIt was ok but I think the diamondbrire was a rip off
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A. A.
21 Feb 2024
Verified reviewThey where very efficient lovely clean showroom good knowledgeable sales person
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A. A.
21 Feb 2024
Verified reviewSuperb experience from the first phone call enquiry to driving away in our new car. Sales were never too busy to speak to us and returned calls were always made as promised when required. Product knowledge is excellent which is vital when buying the brand for the first time. Reception were warm and welcoming, even supplying our dog with a bowl of water and treats whilst in the showroom. Sales team and handover team went out of their way to ensure all ran smoothly. With all 'paperwork' completed before arriving at the dealership it made the handover a much more enjoyable experience. The vehicle is superb, just what we were looking for and much more, the drive home was exciting and everything it should be when purchasing a premium vehicle. Aftersales have been perfect, we really couldn't rate the team at Bradford high enough, just a shame they are so far away from where we live as we would not hesitate to use their services to maintain our new car. We would recommend them to anyone looking to buy a new Land Rover and should we purchase a new vehicle in the future we will place our order with them against using our local dealership, the service really was that good.
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A. A.
21 Feb 2024
Verified reviewGood service
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A. A.
21 Feb 2024
Verified reviewCustomer service was really good. I did not feel pressured in any way and all my questions were dealt with very professionally and courteously. I came away pleased that I had bought my car from Vertu.
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A. A.
21 Feb 2024
Verified reviewThe staff at Vertu Kia Nottingham were good because I recently had the pleasure of purchasing a Volvo S60 from Vertu Kia Nottingham, and the experience was exceptional, largely thanks to the incredible service provided by Hieran Jethwa. I am more than happy to share my feedback and participate in the survey.Hieran's professionalism, product knowledge, and dedication to customer satisfaction were truly remarkable. From the moment I stepped into the dealership, he made me feel valued and respected. Hieran's ability to understand my needs and preferences made the selection process seamless and enjoyable. He was patient, thorough in his explanations, and showed genuine care in ensuring that I was comfortable with every aspect of my purchase decision.What set Hieran apart was his exceptional attention to detail and his commitment to follow-up after the sale. He ensured that I was fully satisfied with my Volvo S60 and went above and beyond to address any concerns I had, demonstrating outstanding after-sales support.In a world where excellent customer service is increasingly rare, Hieran's efforts deserve to be celebrated. He is a true asset to Vertu Kia Nottingham, and it's employees like him that build lasting relationships with customers, encouraging us to return and recommend the dealership to others.I will certainly be clicking the link to provide my detailed feedback and hope my review contributes to recognizing Hieran's outstanding service.Many thanks to the JudgeService Team and Vertu Kia Nottingham for such a positive purchasing experience. Best regards, Nandan Bisht
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A. A.
21 Feb 2024
Verified reviewGreat service, vehicle exactly as described, video demo was useful and hid nothing, i secured a test drive and made the purchase same day.
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A. A.
21 Feb 2024
Verified reviewFantastic from start to finish
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A. A.
21 Feb 2024
Verified reviewVery freindly service
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A. A.
21 Feb 2024
Verified reviewI im completely satisfied with the service have been provided by the Toyota Dealership the salesman was really helpful and they also arrange the finances packages as well and the cover was delivered according to the time and I will definitely recommend a customer in the future probably friends and family
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A. A.
20 Feb 2024
Verified reviewVery good service .the purchase was very easy to complete. The salesman was very knowledgeable and understood my needs.
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A. A.
20 Feb 2024
Verified reviewI purchased a Peugeot from Bristol Street Motor Peugeot Harlow, and I had a fantastic experience. The Sales Manager, Alexandros, and the entire team were outstanding. They were friendly, knowledgeable, and made the entire process smooth and enjoyable. The staff demonstrated a high level of professionalism. I felt confident in my purchase, and I highly recommend Bristol Street Motor Peugeot Harlow for their excellent customer service and commitment to satisfaction.
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A. A.
20 Feb 2024
Verified reviewI have always dealt with Bristol Street Motors before, buying many cars previously from them and I am happy with their services.
Reviews displayed in chronological order
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