Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
16 Mar 2024
Verified reviewGreat service, great prices, great cars
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A. A.
16 Mar 2024
Verified reviewI had seen a vehicle I liked and this was the first time that I had bought a car completely online from hundreds of miles away. The process was clear, relaxed and relatively straight forward from the initial point of contact to taking delivery of the vehicle. I can't rate Bristol Street Motors Renault Nottingham highly enough, especially the salesman Andrei who was most helpful during the whole experience.
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A. A.
16 Mar 2024
Verified reviewGood price hassle free
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A. A.
16 Mar 2024
Verified reviewGreat experience thank you Bristol street motors
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A. A.
16 Mar 2024
Verified reviewThe salesman Andy was great explaining everything to me and being patient regarding how I wanted to pay for the car. Will definitely buy future cars from him.
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A. A.
16 Mar 2024
Verified reviewBistol Street Motors Ford Worcester staff were good because they made choosing & purchasing our new car an enjoyable, fun, easy experience .. Absolutely nothing was too much trouble (& we changed our minds quite a lot .. !!)Bistol Street Motors Ford Worcester staff were good because they made choosing & purchasing our new car an enjoyable, fun, easy experience .. Absolutely nothing was too much trouble (& we changed our minds quite a lot .. !!)
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A. A.
16 Mar 2024
Verified reviewI have bought every car from here in the past 8 years, I always experience really good personal service
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A. A.
16 Mar 2024
Verified reviewI was happy with the service at Bristol Street Motors Citroen Derby because the staff made the process very comfortable. 4 stars after past issues with the service department which I'm sure has been rectified since.
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A. A.
16 Mar 2024
Verified reviewPurchase a Peugeot Rifter from BSM in Launceston. My contact there was John Plank and he did a great video for me and I decided to purchase the car without having seen it in person or driven it. John arranged delivery and part-exchange of my old car and everything was seamless. My dog loves travelling around in this new car. I can heartily recommend BSM in Launceston to anyone thinking of purchasing a vehicle from them.
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A. A.
16 Mar 2024
Verified reviewA great dealership with professional and knowlegdeable staff. Highly recommended.
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A. A.
16 Mar 2024
Verified reviewVery pleasant and extremely helpful staff.
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A. A.
16 Mar 2024
Verified reviewFirst class.
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A. A.
16 Mar 2024
Verified reviewExcellent service from Jonathon in sales.He was so helpful and pleasant made the whole process easy.
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A. A.
16 Mar 2024
Verified reviewFriendly staff . No pushy sales man/woman. Great experience with them yet again. This is our 6th car with Nissan Halifax. Keep up the good work.
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A. A.
16 Mar 2024
Verified reviewoverall it was ok only 1 thing i would like to see the improvment that after sale if they could as quick reply as they do so before the sale agreed
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A. A.
16 Mar 2024
Verified reviewEverything was dealt with as we would have wished.
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A. A.
16 Mar 2024
Verified reviewExcellent service, professional, helpful and friendly people
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A. A.
15 Mar 2024
Verified reviewThe delivery driver took a couple of photos, and said they would be emailed, not received them. Otherwise all great.
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A. A.
14 Mar 2024
Verified reviewExcellent Garage, grate salesman
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A. A.
12 Mar 2024
Verified reviewSo easy and straightforward
Reviews displayed in chronological order