Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
A. A.
18 Mar 2024
Verified reviewNot too bad
-
A. A.
18 Mar 2024
Verified reviewVery good experience, but My local MG dealer in Eastbourne has refused to help me as I obtained my car from another dealership
-
A. A.
18 Mar 2024
Verified reviewExcellent service and an outstanding staff
-
A. A.
18 Mar 2024
Verified reviewExcellent service, friendly, approachable, excellent relational approach! Really listened to what we wanted and needed and catered for it all!
-
A. A.
18 Mar 2024
Verified reviewIn an ocean full to the brim with dreadful car salesman Anthony at Stoke is an island of professionalism and attentivness
-
A. A.
18 Mar 2024
Verified reviewI was pleased with Bristol Street Motors Ford Gloucester CV and would recommend them because .my own experience was very good the young lady was excellent in explaining every thing highly recommended
-
A. A.
18 Mar 2024
Verified reviewAnthony looked after us and was brilliant, answered all our questions and got us our ideal car at a great price! He really looked after us and I'd be happy to send my friends and family over to him!
-
A. A.
18 Mar 2024
Verified reviewJust a great company to deal with .so satisfying
-
A. A.
18 Mar 2024
Verified reviewMy wife and I had excellent service from this company, especially from two young men Jack Foster and Ryan Thomas Peter who were very friendly and courteous at all times, they are both very knowledgeable about their products and services and we are very happy to give them the praise they deserve, thank you gentlemen, Tom Burke.
-
A. A.
18 Mar 2024
Verified reviewExcellent service all the way through the process, and the hot chocolate is recommended.
-
A. A.
18 Mar 2024
Verified reviewVery good, great service. I would recommend.
-
A. A.
18 Mar 2024
Verified reviewAttentive staff, well stocked and clean showroom.
-
A. A.
18 Mar 2024
Verified reviewGreat service lovely friendly staff
-
A. A.
18 Mar 2024
Verified reviewExcellent service from Sanjay. He is very knowledgeable and shows a genuine interest in people, making sure the customer is fully informed about all the options.
-
A. A.
18 Mar 2024
Verified reviewDid not rush me to make a decision, answered all my questions. extremely helpful and courteous and give me the best price for car .
-
A. A.
17 Mar 2024
Verified reviewTrustworthy no nonsense dealership. Purchased several cards over the years. Their sales and service teams always courteous, friendly and helpful. Never had bad experience..
-
A. A.
17 Mar 2024
Verified reviewI am happy with my purchase from Vertu Kia. I had a set budget which I discussed with the sales person, they showed me vehicles within my budget range and provided me with the relevant information on the vehicles. The sales person listened to my views and was always respectful and patient throughout the order. So much so I have recommended Vertu Kia to my friends and family.
-
A. A.
16 Mar 2024
Verified reviewExcellent
-
A. A.
16 Mar 2024
Verified reviewThe experience at Bristol Street Motors Vauxhall Chingford was great because the service is gorgeous and helpful. I would like to say thank you very much to Antaeus he is an amazing man who attended me and he was extremely professional and helpful. Thank you very much
-
A. A.
16 Mar 2024
Verified reviewVery happy with my purchase as was kept in formed every step of the way
Reviews displayed in chronological order