Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
9 Apr 2024
Verified reviewExcellent
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A. A.
9 Apr 2024
Verified reviewCompletely satisfied with the service from Dan and Bristol Street Motors, would recommend to Bristol Street Motors.
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A. A.
9 Apr 2024
Verified reviewExcellent service
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A. A.
9 Apr 2024
Verified reviewDan was a very good salesperson, he explained everything to me and listened to and answered any questions I had patiently, excellent sales service.
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A. A.
9 Apr 2024
Verified reviewMy experience at Vertu Kia Bradford was fantastic! From the moment I walked in, everyone was friendly and helpful. My salesperson, Prince Charles, was a rockstar. They were incredibly knowledgeable about the vehicles, listened patiently to my needs, and found me the perfect car at a great price. The entire buying process was smooth and stress-free, and I wouldn't hesitate to recommend Vertu Kia Bradford and Prince Charles to anyone looking for a new car.
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A. A.
8 Apr 2024
Verified reviewProfessional and excellent services
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A. A.
8 Apr 2024
Verified reviewThe team at Banbury were very helpful throughout the whole process. Verity from sales helped to identify the right vehicle for me, with a financial agreement that works for my budget. I would definitely recommend Bristol Street Motors in the future.
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A. A.
8 Apr 2024
Verified reviewExcellent choice of cars and customer service
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A. A.
8 Apr 2024
Verified reviewGreat all round service from start to finish from test drive to paperwork to picking up the car will definitely use again
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A. A.
8 Apr 2024
Verified reviewFantastic quick service, love our new car
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A. A.
8 Apr 2024
Verified reviewVery good customer service and a friendly enviroment.
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A. A.
8 Apr 2024
Verified reviewI'd suggest Vertu Honda Durham to a friend because i found communication with them really easy and informative. Very helpful and friendly. Lovely dealership. Delivery was prompt and really easy to arrange.
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A. A.
7 Apr 2024
Verified reviewDanielle was very helpful and accomodating to us in choosing our car.
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A. A.
7 Apr 2024
Verified reviewStaff friendly and listen to what you are looking for in a car and will try to find what fits you and your budget.
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A. A.
7 Apr 2024
Verified reviewFantastic customer service experience at West Brom.
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A. A.
7 Apr 2024
Verified reviewMade to feel I was very important at every moment
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A. A.
7 Apr 2024
Verified reviewMillie was great and super helpful throughout the purchase,. The car is in great condition, you can tell it was professionally serviced ahead of delivery!
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A. A.
7 Apr 2024
Verified reviewVery helpful sales colleague, Bruno. Quick delivery. Thanks so much
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A. A.
7 Apr 2024
Verified reviewAdrian was such amazing help and was very understanding for all our needs, would highly recommend using him and their services!
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A. A.
7 Apr 2024
Verified reviewThe experience at Bristol Street Motors Nissan Darlington was great because, Musa approached us on the forecourt but we were undecided on what we wanted, he told us to have a look around and if we needed anything to give him a shout and he left us to it until we enquired about a car. He was extremely helpful and we couldn't have asked more from him. He wasn't only interested in selling us a car but had a laugh and a general chat too. Jack the manager was also really helpful and completely honest with us. 10/10 in every aspect guys! Thankyou so much again, complete assests to the company.
Reviews displayed in chronological order