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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
3 May 2024
Verified reviewMy experience at Vertu Honda Durham was memorable because its local to where we live very friendly and informative staff excellent cars and great service staff
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A. A.
3 May 2024
Verified reviewThe car is not what I wanted initially.
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A. A.
2 May 2024
Verified reviewGreat experience with these guys, ryan from the sales team was great and went through everything. car was ready with short notice. nothing was to much trouble
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A. A.
2 May 2024
Verified reviewEveryone was very friendly and helped me get my dream car. This was a really easy process as there was clear and easy communication between both parties at all times. Absolutely recommend Bristol Street Motors.
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A. A.
2 May 2024
Verified reviewhighly
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A. A.
2 May 2024
Verified reviewHelpful, friendly staff, answered all my questions clearly.
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A. A.
2 May 2024
Verified reviewRight from the start I was well looked after ,even got a call a few days later to make sure I was happy with the car . Overall a positive experience, I will be recommending Macklin Motors Paisley to my family and friends .
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A. A.
1 May 2024
Verified reviewMy experience at Bristol Street Motors in Macclesfield was amazing. It was my first visit to any dealership, and the service was outstanding, Josef talked through car options with me and there was absolutely no pressure to make any decisions on the spot. There was such a relaxed and friendly feel about the place that really put my mind at ease. The communication with Josef was brilliant throughout and no question was left unanswered. I would highly recommend this dealership.
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A. A.
1 May 2024
Verified reviewFaultless.
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A. A.
1 May 2024
Verified reviewSatisfying and trouble free transaction
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A. A.
30 Apr 2024
Verified reviewExcellent sales team
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A. A.
30 Apr 2024
Verified reviewGreat service from Shaunna, she was thorough, efficient and friendly, made it easy to sort the deal out and have great confidence as a result - will definitely look to use the dealership again.
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A. A.
30 Apr 2024
Verified reviewVery nice staff friendly and always ready to help you .We are very happy for purchase.
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A. A.
30 Apr 2024
Verified reviewA brilliant experience from start to finish
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A. A.
30 Apr 2024
Verified reviewQuick no fuss got car i went to look at job done thanks
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A. A.
30 Apr 2024
Verified reviewExcellent experience a day thanks go to Jones.Boakye-Yiadom for his professional handling of the sale. Excellent customer care , many thanks to Jones.
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A. A.
29 Apr 2024
Verified reviewGood customer services and can be great hopefully next time plus happy client here so far!
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A. A.
29 Apr 2024
Verified reviewJordan was very professional and sorted everything brilliantly. Would definitely recommend this dealership.
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A. A.
29 Apr 2024
Verified reviewThe staff at Bristol Street Motors Ford Macclesfield particularly Tony, were professional, knowledgeable and very helpful.
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A. A.
29 Apr 2024
Verified reviewThe staff at Bristol Street Motornation Tamworth were very helpful, Friendly and welcoming especially Jamie-Leigh Miles, I made an enquiry over the phone and asked if I could come and view the car, the staff over the phone said some will give me a call back in 30 minutes. Jamie-Leigh Miles called back with in 15minutes but due to bad connection in my office I could not speak to her, after 10 minutes she emailed 10 pictures of the cars from inside outside and also a video explaining about the car. In the email she did say she has booked me in for the viewing of the car for the time I asked for. Next day i went to view the car, Jamie welcomed me and my friend with a smile offered us a hot drink, before taking us for the test drive she did all the paper work for me and friend, she allowed us to drive the car. After the test drive, we drove back to their site, she gave us the full information about the car, finance option, warranty offers etc. While I was at their centre all of the staffs were presented professionally, had a smile on their face and every one where very respectful. we agreed on a date for me to pick up the car, Jamie even offered that they can deliver the car to my house for free which is 15miles away but i chose to collect the car which was 2 weeks after. During the 2 weeks i did call Jamie couple of times to ask many questions which i was not sure and all of the time she answered all of the questions with no issues at all. The day of collection, again i went with my friend, when we got there, we were welcomed again with respectfully and were offered hot drinks, after completing the paper work, Jamie again went through again about the warranty, breakdown cover etc which was very nice of her. The car was very clean and smelt very nice. Really happy with the offer service i was given, i will recommend them to my friends and family who are looking to buy a car.
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