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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
4 May 2024
Verified reviewMy experience at Bristol Street Motors Ford Gloucester was memorable because the staff we extremely, friendly and helpful! I have had great communications from Chris my sales advisor, he explained everything thoroughly and put my mind at ease. The pre-handover video was great, Chris remembered that I was excited about the heated seats and made sure he pointed them out and talked about them in the video. Thank you!
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A. A.
4 May 2024
Verified reviewVery efficient and good communication the whole way from selecting the car, finance and to pick up
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A. A.
4 May 2024
Verified reviewOverall satisfied even the service and staff
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A. A.
3 May 2024
Verified reviewWe had a very professional and friendly service. The car is lovely and just a high level of support and service from start to finish
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A. A.
3 May 2024
Verified reviewGreat staff lovely cars everything explained clearly
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A. A.
3 May 2024
Verified reviewvery good service
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A. A.
3 May 2024
Verified reviewThe experience at Bristol Street Motors Renault Gloucester was great because the purchase process was very easy from start to finish. Staff were helpful and answered queries and resolved issues promptly. The car was prepared to a high standard.
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A. A.
3 May 2024
Verified reviewGreat experience
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A. A.
3 May 2024
Verified reviewgood
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A. A.
3 May 2024
Verified reviewTotally satisfied - A great experience
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A. A.
3 May 2024
Verified reviewTom was great, explained everything well, ensuring everything went smoothly.
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A. A.
3 May 2024
Verified reviewExcellent customer service given, staff were very helpful, no hassle process
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A. A.
3 May 2024
Verified reviewmade me feel like a valued customer
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A. A.
3 May 2024
Verified reviewHighly recommend David Wood, excellent service.
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A. A.
3 May 2024
Verified reviewHelpful customer service team. Lots of cars to choose from. Finace to suit your buget. The team go out of there way to make the car buying a dream.
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A. A.
3 May 2024
Verified reviewThe experience at Vertu Honda Lincoln was good because the sales person was excellent. The customer service was exceptionally good
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A. A.
3 May 2024
Verified reviewBrilliant, friendly service. Great vehicle.
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A. A.
3 May 2024
Verified reviewBrilliant service. Exceeded expectations. By far the best car buying experience i have had. Very satisfied.
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A. A.
3 May 2024
Verified reviewFriendly, helpful staff delivered a great car that completely met our needs.
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A. A.
3 May 2024
Verified reviewGreat service and I found and purchased my wonderful new car.
Reviews displayed in chronological order
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