Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Very helpful and knowledgeable salespeople with reasonable priced cars."
"Great and very friendly staff. They very helpful."
"The sales representative Luke has been very helpful and friendly."
Friendliness & courtesy
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
A. A.
3 Jul 2024
Verified reviewThey found me the right car with a great deal, and everything went very smoothly.
-
A. A.
2 Jul 2024
Verified reviewBristol Street Motors Ford Stoke staff were very good because they were helpful very polite from start to finish, not pushy or trying to steer our decision. 1st class.
-
A. A.
2 Jul 2024
Verified reviewExcellent service,no pushy salesman,clear and concise information and friendly service
-
A. A.
2 Jul 2024
Verified reviewFirst class service with a smile and the coffee was good too.
-
A. A.
2 Jul 2024
Verified reviewVery professional, helpful and knowledgeable regarding my old car and new car, happy with service.
-
A. A.
2 Jul 2024
Verified reviewExcellent Service.
-
A. A.
2 Jul 2024
Verified reviewGreat deal we bought a Kia Ceed and it has really served our purpose. Thumbs up Michael.
-
A. A.
2 Jul 2024
Verified reviewExcellent experience - supported our need for information perfectly. No hard sell - really professional and engaging. Refreshing compared to too many other dealerships.
-
A. A.
2 Jul 2024
Verified reviewGreat service.
-
A. A.
2 Jul 2024
Verified reviewGreat service, great staff, great cars.
-
A. A.
2 Jul 2024
Verified reviewBuying a new car after 15 years was made easy by the salesman using language i could understand, and meeting requirements for test drives and other demonstrations. In addition much need help was given in understanding DVLC requirements and completion of forms to retain my personal number plate. Altogether, nothing was too much trouble, and i like my new car.
-
A. A.
2 Jul 2024
Verified reviewZack & Sash provided excellent customer care and support throughout the various stages. Top class
-
A. A.
2 Jul 2024
Verified reviewThe staff at Vertu Volkswagen Hereford were good because they were friendly, helpful, informative. We're happy to give test drives, helping me to decide which car I wanted to purchase.
-
A. A.
2 Jul 2024
Verified reviewGreat
-
A. A.
1 Jul 2024
Verified reviewVery good saler is Imran. I will come back to him in the future. Thanks 😊 🫂
-
A. A.
1 Jul 2024
Verified reviewSo far everything has been perfect, I will see how the next few years go.
-
A. A.
1 Jul 2024
Verified reviewFirst Class.
-
A. A.
30 Jun 2024
Verified reviewthe staff were very helpful to achieve a good deal on my part exchange and on my new purchase.
-
A. A.
29 Jun 2024
Verified reviewGood
-
A. A.
29 Jun 2024
Verified reviewGood service
Reviews displayed in chronological order