Go to website
Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
A. A.
3 Aug 2024
Verified reviewGreat salesman James Stenhouse
-
A. A.
3 Aug 2024
Verified reviewHelpful staff, feeling welcoming there. They will answer every question and show you all the options I had to choose between. Gave you enough time to choose without pressure
-
A. A.
3 Aug 2024
Verified reviewThe customer service was Excellent, I am extremely impressed and happy about my choosing car. 5 STARS
-
A. A.
3 Aug 2024
Verified reviewGreat!
-
A. A.
3 Aug 2024
Verified reviewMichelle out sales representative was first class. Seamless transaction from start to finish. Made everything so easy, and good knowledge and customer service. I would deal with Michelle again 100%
-
A. A.
3 Aug 2024
Verified reviewExcellent experience, Nicola listened to my needs and delivered within budget, communication was great and she wasn't chasing a sale! Will return
-
A. A.
2 Aug 2024
Verified reviewThey made buying my car a very enjoyable experience
-
A. A.
2 Aug 2024
Verified reviewThe customer service was very good from enquiry to taking delivery of my car.
-
A. A.
2 Aug 2024
Verified reviewThe site is well designed and easy tp navigate
-
A. A.
2 Aug 2024
Verified reviewSalesperson very understanding and found what we wanted
-
A. A.
2 Aug 2024
Verified reviewgood overall
-
A. A.
2 Aug 2024
Verified reviewExcellent friendly and professional staff who made purchasing my car a hassle free experience
-
A. A.
2 Aug 2024
Verified reviewI was very happy with the service that I received from going to look for a new car to collecting the car. The staff are very professional and explained everything well.
-
A. A.
1 Aug 2024
Verified reviewI'd definitely recommend Vertu Land Rover Chesterfield to friends and family because the service by Ashley was excellent. He was lovely, not pushy like some other places we had been and we didn't feel any pressure to buy. He was prompt and consiwiyh communication and answered any queries we had.
-
A. A.
1 Aug 2024
Verified reviewBrilliant thank you
-
A. A.
1 Aug 2024
Verified reviewAll staff are excellent, excellent management team. This is my 5th car purchase with them.
-
A. A.
1 Aug 2024
Verified reviewTop salesman with all the help we needed I would recommend to anyone
-
A. A.
1 Aug 2024
Verified reviewI had a great experience at Bristol Street Motors Citroen Derby because the staff was very friendly and helpful throughout the process.
-
A. A.
1 Aug 2024
Verified reviewWe were very happy with the professional service we received purchasing our car
-
A. A.
1 Aug 2024
Verified reviewgreat service offered. very friendly
Reviews displayed in chronological order
Contact
Go to website
Certification
