Go to website
Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
J. A.
14 Feb 2025
Verified reviewHighly recommend
-
P. A.
14 Feb 2025
Verified reviewBrilliant service!
-
L. A.
14 Feb 2025
Verified reviewExcellent all round service
-
A. A.
14 Feb 2025
Verified reviewVery helpful and knowledgeable about the vehicle we looked at, overall experience was very positive
-
C. A.
14 Feb 2025
Verified reviewExcellent. From start to finish the staff have been amazing ,knowledgeable and extremely helpful. Overall could not fault anything.
-
E. A.
13 Feb 2025
Verified reviewI found the website easy to navigate. However, I was surprised to find the contact number was not for the branch in question. It goes to a central number who then contact the local branch for them to then phone us.
-
T. A.
13 Feb 2025
Verified reviewExceptional. The staff were so friendly and helpful, especially Rob and Michal. We would very happily purchase from them again.
-
D. A.
13 Feb 2025
Verified review1st class service, would totally recommend to anyone to use this dealer.
-
M. A.
13 Feb 2025
Verified reviewVery good, great service. I would recommend. They are fantastic.
-
J. A.
13 Feb 2025
Verified reviewBrilliant service from Callum from start to finish. Thankyou
-
J. A.
13 Feb 2025
Verified reviewExcellent customer service from David Allan and colleagues. A very professional, prompt and friendly approach which made it a real pleasure to collect my vehicle from the dealership.
-
P. A.
13 Feb 2025
Verified reviewGreat car
-
J. A.
12 Feb 2025
Verified reviewI've always found them welcoming and with every car that I've purchased from them they've gone out of their way to ensure that I'm happy with the car that I buy.
-
J. A.
12 Feb 2025
Verified reviewvery good service
-
J. A.
12 Feb 2025
Verified reviewEasy site to navigate, helpful sales people
-
A. A.
12 Feb 2025
Verified reviewI was happy with the service at Bristol Street Motors Ford Stafford because Charlie was extremely helpful when buying online. Chris and Andreas were also very helpful with some issues I was having, and Chris personally collected and dropped my car back when work was done to it! Very helpful!
-
C. A.
12 Feb 2025
Verified reviewVery helpful and friendly
-
R. A.
12 Feb 2025
Verified reviewThis review is for Hexham branch. Great to deal with, good service, bery happy with purchase.
-
H. A.
12 Feb 2025
Verified reviewSusan Fairchild is a star good service a super deal at a fair price excellent
-
P. A.
12 Feb 2025
Verified reviewExcellent . Sue is fantastic
Reviews displayed in chronological order
Contact
Go to website
Certification
