Go to website
Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"I was extremely satisfied of the customer service especially Daniel"
"The service from the salesperson was above and beyond, extremely happy all-round with vertu motors wigan"
"Very helpful staff and a pleasure to deal with. Great after sales care."
Friendliness & courtesy
"Brilliant service from Ben Hollick. Not patronising or pushy. Will go back to Vertu again maybe a 3rd time"
"Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to…"
Site was easy to navigate. Sales staff were helpful, friendly and very efficient. Very impressed with the service, would definitely recommend to family and friends
"Excellent customer service Charlotte went the extra mile, excellent"
Responsiveness
"Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with…"
Very positive experience with Ben, Lewis and Nikita. Professional, friendly and welcoming attitude in centre. Vehicle was well prepared, albeit with a couple of minor rectifications needed. One of which needed to be dealt with by Tesla and was sorted within a week. The Vertu dealership maintained thier aftercare promise of reimbursement within 24 hours. Very happy overall and would use Vertu again.
"Great and very friendly staff. They very helpful."
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Digital experience
"Easy to find. Great communication. Friendly and helpful service."
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"Website was clear and easy to use, staff were very friendly and helpful"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
-
M. A.
15 Feb 2025
Verified reviewVery good sales experience. Good range of the exact model I was looking for, at different price points. Calm sales person and not pushy. And on delivery they worked very hard to overcome a last minute hiccup, which was a great level of service. Much appreciated.
-
J. A.
15 Feb 2025
Verified reviewThe vehicle I wished to purchase (Ford Kuga) was in stock at an attractive price and a reasonable part exchange value was given for my previous car. Overall, a good experience from start to finish from a professional salesman - Darryl Mole
-
H. A.
15 Feb 2025
Verified reviewvery pleasant and everything was fully explained
-
I. A.
15 Feb 2025
Verified reviewHave bought from Bristol Street Motors before, (Hyundai), had a good experience, so wanted to use them again, with a good outcome again.
-
P. A.
15 Feb 2025
Verified reviewGreat car great service
-
A. A.
15 Feb 2025
Verified reviewRecieved a wonderful car delibered to the doorstep 250 miles up the road from the company. Car is in fantasic condition and bar a few miscomunications and mishaps, all in all was a positve process.
-
L. A.
15 Feb 2025
Verified reviewTony was extremely helpful in every area
-
P. A.
15 Feb 2025
Verified reviewI really like Land Rover products and I received excellent customer service from Vertu Land Rover
-
J. A.
15 Feb 2025
Verified reviewVery good
-
R. A.
15 Feb 2025
Verified reviewExcellent service with incredibly friendly and helpful staff that made a first time purchase of a car not so daunting of a task.
-
A. A.
15 Feb 2025
Verified reviewExcellent service
-
I. A.
15 Feb 2025
Verified reviewVery Happy
-
P. A.
15 Feb 2025
Verified reviewWonderful service. Not high pressure sales
-
J. A.
15 Feb 2025
Verified reviewGreg was very helpful, friendly. The other members of the team were also helpful.
-
S. A.
15 Feb 2025
Verified reviewBristol Street Motors Ford West Bromwich were really helpful and I'd recommend them because they understood my requirements and helped me inline with my financial requirements. Found a decent car and all the processes went smoothly
-
A. A.
15 Feb 2025
Verified reviewThe salesman are very friendly and informative without being too pushy.
-
J. A.
15 Feb 2025
Verified reviewstaff were friendly & knowledgeable - in all very good customer service
-
S. A.
15 Feb 2025
Verified reviewVery easy purchasing/part exchange experience and was well informed of every available option that I could have in regards to purchasing my new car. They were very accommodating and even installed my dash cam for me! Loved dealing with Sam who was helpful all the way through the process.
-
A. A.
15 Feb 2025
Verified reviewBrilliant
-
L. A.
15 Feb 2025
Verified reviewA very good experience purchasing new vehicle staff very friendly and knowledgeable special thanks to Caison Webster who dealt with us would highly recommend
Reviews displayed in chronological order
Contact
Go to website
Certification
