Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Very helpful and knowledgeable salespeople with reasonable priced cars."
"Great and very friendly staff. They very helpful."
"The sales representative Luke has been very helpful and friendly."
Friendliness & courtesy
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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G. A.
10 Apr 2025
Verified reviewgreat price , great service ..
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C. A.
10 Apr 2025
Verified reviewI'd suggest Vertu Nissan Halifax to a friend because of a broa d range of makes and models and if it's not in stock, they will bring from another garage.
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N. A.
10 Apr 2025
Verified reviewRyan Drew was brilliant. Experience fully met our needs
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P. A.
9 Apr 2025
Verified reviewTeam were really helpful in explaining everything, no stone unturrned and felt I was in very trusting and capable hands.
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J. A.
9 Apr 2025
Verified reviewGreat people, nice choice of cars and no pressure.
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S. A.
9 Apr 2025
Verified reviewA really good Customer focused Company 👍
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S. A.
9 Apr 2025
Verified reviewa traumatic day was made easier by professional and caring sales staff. didnt intend to buy a car that day but events out of our control.....!
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G. A.
9 Apr 2025
Verified reviewFriendly and professional service -thank you.
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M. A.
9 Apr 2025
Verified reviewFantastic experience.
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E. A.
9 Apr 2025
Verified reviewVery thorough from beginning to end, friendly service. Car was thoroughly checked out mechanically and bodywork. We received a 2018 car that looked like new, inside and out! Very happy!
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I. A.
9 Apr 2025
Verified reviewExceptional Service - handover of part exchange for new car was seamless. Professional, friendly environment and we were treated like we were very special
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M. A.
9 Apr 2025
Verified reviewGood customer service all round
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I. A.
8 Apr 2025
Verified reviewUnderstood my requirements, very professional and very good communication throughout the process. Guy who delivered the car gave a very good summary and made my transition from Diesel to Hybrid very smooth.
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P. A.
8 Apr 2025
Verified reviewThe experience at Vertu Citroen Derby was good because the staff were incredible. They helped me beyond their job roles and they made the purchase so easy for us all. Thank you Dale and Saffron you were incredible :)
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S. A.
8 Apr 2025
Verified reviewVery friendly staff and warmly welcomed
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W. A.
8 Apr 2025
Verified reviewExcellent site !!!! 😃👍
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A. A.
8 Apr 2025
Verified reviewGreat experience with tony good follow up and everything went smooth Would defenetly reccomend
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J. A.
8 Apr 2025
Verified reviewExcellent service from Dan from start to finish, made upgrading my car a simple straight forward experience, from fetching the car from another site to ensuring i was happy with the car when it had arrived and finally on handover day showing me how all the features of the car worked.
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J. A.
8 Apr 2025
Verified reviewFantastic customer service. Not pushy, friendly and approachable
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A. A.
8 Apr 2025
Verified reviewVery good, great service. I would recommend.
Reviews displayed in chronological order