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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Very helpful and knowledgeable salespeople with reasonable priced cars."
"Great and very friendly staff. They very helpful."
"The sales representative Luke has been very helpful and friendly."
Friendliness & courtesy
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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E. A.
12 Apr 2025
Verified reviewThe experience at Vertu Volkswagen Skipton was great because we left with a deal we were happy with on a car that we like
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A. A.
12 Apr 2025
Verified reviewPerfect car, perfect sale and excellent after care. Thank you!
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S. A.
12 Apr 2025
Verified reviewI bought a ford cugar from vertu i went in and meet Mike who made the proseccs very 3asy and helped with all my questions I would highly recommend ford and Mike to any one
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C. A.
12 Apr 2025
Verified reviewBrilliant from start to finish excellent service
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J. A.
11 Apr 2025
Verified reviewGreat service from start to finish. Very happy with car that was shown to me and eventually bought. Sales person was very friendly and helpful.
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C. A.
11 Apr 2025
Verified reviewEverything is easy to locate and the sale's team are very easy to interact with.
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S. A.
11 Apr 2025
Verified reviewCan't fault them at all very friendly service, James was great in helping me get my new car
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H. A.
11 Apr 2025
Verified reviewI appreciate the customer relationship,support and experience
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J. A.
11 Apr 2025
Verified reviewJust excellent service
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S. A.
10 Apr 2025
Verified reviewThe experience at Vertu Ford Redditch was fantastic because I found the sales team to be friendly and not pushy, happy to answer questions I had and explained everything fully. Overall I found it a great experience and really pleased with my car. The part ex was straightforward too.
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G. A.
10 Apr 2025
Verified reviewThe site was easy to navigate and check the cars out that i was interested in at teh branches i was able to go to. The search criteria had everything i needed to enable me to get the the right vehicle i was interested in
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A. A.
10 Apr 2025
Verified reviewVertu Hyundai Exeter were great because of Sharon the sales lady that I delt with. She was not pushy I am way, explained in great detail every step along the way, contacted me on a regular basis and made sure I was happy with my purchase after. Bristol Street Motors were able to provide me with finance which was fantastic. I cannot fault a single thing during the whole process. Even when I went to collect my car the staff at the Exeter branch were so pleasant and helpful. Definitely not your standard car dealership, the staff - especially Sharon - had a genuine interest in helping to find and buy a car. I would absolutely purchase another car from this branch and I will be recommending them to my friends and family. Outstanding service
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J. A.
10 Apr 2025
Verified reviewVertu Ford Cheltenham were really helpful and I'd recommend them because they offer good competitive prices on quality used vehicles and service plans.
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P. A.
10 Apr 2025
Verified reviewVery friendly staff ,no pushy sales people
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D. A.
10 Apr 2025
Verified reviewJordan was excellent and was very helpful
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W. A.
10 Apr 2025
Verified reviewReally friendly people and easy to deal with go above and beyond to get you something that you want
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J. A.
10 Apr 2025
Verified reviewWilliam is a great salesman. I cannot fault the service William.provided.
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T. A.
10 Apr 2025
Verified reviewVery good, great service. I would recommend.
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J. A.
10 Apr 2025
Verified reviewWilliam is a credit to Vertu
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J. A.
10 Apr 2025
Verified reviewQuick and easy
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