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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Very helpful and knowledgeable salespeople with reasonable priced cars."
"Great and very friendly staff. They very helpful."
"The sales representative Luke has been very helpful and friendly."
Friendliness & courtesy
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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J. A.
15 Apr 2025
Verified reviewA great car and a sales operation that inspired confidence.
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M. A.
14 Apr 2025
Verified reviewGood service fro start to finish
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R. A.
14 Apr 2025
Verified reviewCar is good service was good overall very pleased
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M. A.
14 Apr 2025
Verified reviewVery good I will tell all my friends how happy I am
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J. A.
14 Apr 2025
Verified reviewProfessional, knowledgeable yet friendly service without being "pushy" resulting in very satisfied customers. The car meets our needs and expectations. Well done Vertu!
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J. A.
14 Apr 2025
Verified reviewEasy to use
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N. A.
13 Apr 2025
Verified reviewThe best
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C. A.
13 Apr 2025
Verified reviewMy experience at Vertu Ford Crewe was memorable because all went to plan
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S. A.
13 Apr 2025
Verified reviewOutstanding customer service from the whole team from start to finish. Especially from Josh Allcock. Who went above and beyond with his exceptional customer care & service. Second to none! 😁
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A. A.
13 Apr 2025
Verified reviewI had a great experience at Vertu Ford Wigan because John craig was excellant let me know all the information i needed to know there was a small issuse with a puddle in the spare wheel compartment on collect guessing that was from when the valetted the car but John went and sorted it himself as it was saturday and there was no-one to do it and he was not happy and offered me to get a valette and send in the bill to the dealership, but before collection all so informed me that at any point i could walk away if i want he was not forcefull as have found with some other dealers in the past
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S. A.
13 Apr 2025
Verified reviewi first saw and advertisement for the car that i was looking for on a Bristol Street Motors website, i made an appointment to go over to my local BSM dealership in Chesterfield and they had almost the same model that i was looking for and it happened to be in the colour that i had wanted since the birth of the Aryia. After a test drive and a discussion on price, i was allowed to go home and discuss my thoughts on this purchase with my wife, the salesman followed me home in this new model and i then took her for a test drive and she loved it too. The car was soon going to be ours!!
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L. A.
13 Apr 2025
Verified reviewI was very happy with the service provided by the Ford garage at King's Norton. Seon was extremely helpful explaining the PCP and finding the right car for me, he gave me time to consider my options without pressure. Truly a good experience and will go back to Ford Kings Norton in future.
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M. A.
13 Apr 2025
Verified reviewvery pleased with our purchase, great service, friendly staff, would definitely buy from again
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M. A.
13 Apr 2025
Verified reviewVertu Hyundai Nottingham staff were good because Chris Sutton understood my needs and new all about the car i brought and was very helpful
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M. A.
13 Apr 2025
Verified reviewAll went well, friendly staff, offered us coffee, every thing explained well, very happy with purchase.
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H. A.
12 Apr 2025
Verified reviewWe had an excellent experience buying our car. Steve, who we dealt, with was helpful and explained everything we needed to know. We are very happy with our car.
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A. A.
12 Apr 2025
Verified reviewGreat team and wonderful service from start to finish
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K. A.
12 Apr 2025
Verified reviewExcellent service
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J. A.
12 Apr 2025
Verified reviewFIRST CLASS SERVICE
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M. A.
12 Apr 2025
Verified reviewCustomer service was excellent.
Reviews displayed in chronological order
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