What is Vertumotors.com's address ?

Room 505, 5th Floor, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon

Reviews for Vertumotors.com

Q: What do Internet users think about Vertumotors.com ?

With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring. Reviews repeatedly mention good customer service, professional dealings and quick completion of paperwork, sometimes within an hour. Buyers also note good choice of vehicles, useful guidance through the options and follow-up after the sale. Some customers appreciated being kept updated throughout the process and found the team understanding of their needs. vertumotors gathers overwhelmingly positive feedback with 10575 reviews published in total and an average rating of 4.9 stars.

Total: 10 575 reviews since 27/01/2023

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4.9

Based on 2 114 reviews from the last 12 months

5

95%
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5%
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Review Summary

With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.

Reviews repeatedly mention good customer service, professional dealings and quick completion of paperwork, sometimes within an hour. Buyers also note good choice of vehicles, useful guidance through the options and follow-up after the sale. Some customers appreciated being kept updated throughout the process and found the team understanding of their needs.

This summary is AI-Generated

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Helpful?

Team expertise

1,637 reviews mention our team's expertise, with 99% positive feedback.

"Very helpful and knowledgeable salespeople with reasonable priced cars."

"Great and very friendly staff. They very helpful."

"The sales representative Luke has been very helpful and friendly."

Friendliness & courtesy

1,020 reviews mention our friendliness and courtesy, with 98% positive feedback.

"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"

"Excellent service.. Professional approach. Very knowledgeable"

"Customer service excellent staff friendly. Everything explained very well"

Responsiveness

542 reviews mention our responsiveness, with 97% positive feedback.

"Easy to find. Great communication. Friendly and helpful service."

"Good costumer service. Prompt attendance"

"Website was clear and easy to use, staff were very friendly and helpful"

Digital experience

176 reviews mention the digital experience, with 90% positive feedback.

"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"

"The site is easy to navigate and does all that is required."

"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."

Delivery

70 reviews mention delivery, with 94% positive feedback.

"very satisfied with service and delivery ,first class"

"All was undertaken quickly and efficiently."

"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"

Choice

59 reviews mention choice, with 100% positive feedback.

"Good selection and photos & info on the vehicles. Option to reserve."

"Excellent and knowledgeable sales team with plenty of choice of vehicles"

"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"

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B. A.
15 Apr 2025
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I dealt with Darryl who was pleasant to talk to and seemed happy to deal with all my questions no matter how long it took.
Experience from: 14 Apr 2025
C. A.
15 Apr 2025
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The experience at Vertu Nissan Bradford was great because I got exactly what I was looking for, with minimal fuss and stress, and from making an enquiry, I picked up my car 48 hours later.
Experience from: 14 Apr 2025
S. A.
15 Apr 2025
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John found the car we wanted, arranged for it's transport to Wigan, it was what we wanted and now we have a cracking new(to us) car
Experience from: 14 Apr 2025
P. A.
15 Apr 2025
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A great service from Pete Brampton whilst purchasing my MG HS. Friendly and professional, he made my experience a smooth transaction. I would recommend this dealership for their quality service, reasonable pricing and professionalism
Experience from: 14 Apr 2025
C. A.
15 Apr 2025
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I'm very happy with my car and would another one from you .
Experience from: 14 Apr 2025
S. A.
15 Apr 2025
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Went to dealership with a specific requirement for a used Puma. Excellent service by Kieran - showing us various vehicles, explaining differences in models and between old and new versions. He was knowledgeable and friendly supervising our test drive and within manager, finding a suitable vehicle at another dealership. First class service all round.
Experience from: 14 Apr 2025
G. A.
15 Apr 2025
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From entering showroom, (no pressure from sales) to test drive and ultimate purchase everything was first class
Experience from: 14 Apr 2025
J. A.
15 Apr 2025
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I'd recommend Vertu Renault Exeter to anyone because Stephan was absolutely fantastic—knowledgeable, friendly, and really took the time to understand what I was looking for. He made the whole process easy and enjoyable, and I never felt rushed or pressured. If you're thinking of getting a car, ask for Stephan—you won't be disappointed!
Experience from: 14 Apr 2025
D. A.
15 Apr 2025
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Excellent service provided in picking a new car and part exing my old car.
Experience from: 14 Apr 2025
A. A.
15 Apr 2025
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Extremely helpful and knowledgeable from the manager to the efficient sales people.
Experience from: 14 Apr 2025
B. A.
15 Apr 2025
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As stated earlier, very happy when meeting for the first time to when driving the car away when purchased.
Experience from: 14 Apr 2025
L. A.
15 Apr 2025
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Not bad
Experience from: 14 Apr 2025
C. A.
15 Apr 2025
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Very helpful sales and help you through your purchase
Experience from: 14 Apr 2025
S. A.
15 Apr 2025
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Easy to use.
Experience from: 14 Apr 2025
A. A.
15 Apr 2025
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Excellent customer service, polite, helpful and professional
Experience from: 14 Apr 2025
J. A.
15 Apr 2025
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I was a very satisfied customer. Being 75 and female. Its a bit daunting buying a car .Will G totally put me at ease ,from the video he sent me of the car ,to the test drive. And sales a lovely man with lots of knowledge without being pushy.i hope he does well
Experience from: 14 Apr 2025
H. A.
15 Apr 2025
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Very good experience at Vertu Hyundai Exeter. Both Matt & Andy exceeded our expectation through this process!
Experience from: 14 Apr 2025
A. A.
15 Apr 2025
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Fantastic service, really pleased with the purchase and respected their no-nonsense sales technique. Highly recommend.
Experience from: 14 Apr 2025
A. A.
15 Apr 2025
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Everyone at the dealership was helpful and I was able to test drive straight away. I never felt under pressure and am really pleased I found the car I wanted and the team made everything really easy.
Experience from: 14 Apr 2025
M. A.
15 Apr 2025
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We recently purchased an ID.4 from them and felt that we got a very fair deal (particularly with the part exchange). The staff we dealt with (Sarah & James) were very helpful and courteous. Previously, my wife and I had used the dealership for servicing and always felt well looked after.
Experience from: 14 Apr 2025