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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Alix A.
9 Aug 2025
Verified reviewI had a great service buying my car online through this dealership. They were very prompt and I received my car within 5 days of seeing it online and reserving it.
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Paul A.
9 Aug 2025
Verified reviewNavigation on website was straightforward. Staff were very helpful and informative. Vehicle in good condition and I am happy with the warrantee cover and extra support.
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Leslie A.
9 Aug 2025
Verified reviewExcellent service from start to finish I would highly recommend.
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Yat A.
9 Aug 2025
Verified reviewNot bad survey but the questions could be a bit more diverse
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Susan A.
9 Aug 2025
Verified reviewNavid is a excellent sales person from start to finish
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Matthew press A.
9 Aug 2025
Verified reviewEasy to use and informative.
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L. A.
9 Aug 2025
Verified reviewcould not have gone with a better company, very pleased with the services they offer.
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Stephen thomas A.
9 Aug 2025
Verified reviewExcellent
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O. A.
9 Aug 2025
Verified reviewAwesome-tastic
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Pauline A.
9 Aug 2025
Verified reviewEverything was perfect
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Michelle rain A.
9 Aug 2025
Verified reviewExcellent service from start to finish, in particular with Sue from Hartlepool branch who from the start has gone above and beyond to find my perfect car and went to collect is personally from another dealer, she kept me up to date and checked in with me throughout and made sure my car and journey of receiving the car was all ready. The service I have received has been absolutely fantastic and I couldn't recommend them enough, 100% excellent customer service and this is my second car from them and I will certainly back when ready to trade again. Thank you so much and Sue definitely is a credit to the dealership too and just fab 👌
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Alison A.
9 Aug 2025
Verified reviewGreat all round
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Dawn A.
9 Aug 2025
Verified reviewI'd recommend Vertu SEAT Derby, they were friendly, professional, were clear about the different packages available and their price was fair.
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Peter A.
9 Aug 2025
Verified reviewVery good overall. Happy customer
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Ade A.
9 Aug 2025
Verified reviewvery easy to talk to staff.and put your point accross.
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Dennis A.
9 Aug 2025
Verified reviewHave bought from vertu for quite a few years
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M. A.
9 Aug 2025
Verified reviewThey know what they are doing and they answered all my questions in a way that I understood it
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Moloy A.
9 Aug 2025
Verified reviewGood centre with a good selection of cars
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Peter A.
9 Aug 2025
Verified reviewThey are exceedingly knowledgeable and thorough.
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Natalie A.
9 Aug 2025
Verified reviewjust a great overall experience. would defiantly recommend. This will be my first choice in the future
Reviews displayed in chronological order
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