Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Phil A.
2 Sept 2025
Verified reviewThe whole process from.start to finish was flawless in every aspect. Highly recommended . 5 stars
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Mac A.
2 Sept 2025
Verified review100% reliable from start to finish, Lee Henderson was superb.
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Anna A.
2 Sept 2025
Verified reviewGreat for what we bought it for, loads of room for 3 teen boys and great on country roads. Bit disappointed about the fuel economy though.
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Helen A.
2 Sept 2025
Verified reviewReally relaxing and not pushy, listened to what I wanted
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Emma A.
2 Sept 2025
Verified reviewLove my new car great service thank you
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L. A.
2 Sept 2025
Verified reviewLuck was great and fantastic to help me choose a great car
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Trev A.
2 Sept 2025
Verified reviewVery easy to use from start to finish.
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Arthur A.
2 Sept 2025
Verified reviewGood website. Friendly staff and great service
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P. A.
2 Sept 2025
Verified reviewGreat dealership
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Susan A.
2 Sept 2025
Verified reviewfriendly helpful staff would highly recommend
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Samantha A.
2 Sept 2025
Verified reviewReally helpful and patient no pressure
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Winta ezaz A.
2 Sept 2025
Verified reviewI couldn’t be happier with my experience at Vertu Ford Bolton. From the very first phone call to the final visit, Amir Williams was friendly, welcoming, and genuinely helpful. He made me feel valued as a customer throughout the whole process. I would highly recommend Vertu Ford Bolton to anyone looking for excellent service and a truly friendly team – especially thanks to Amir williams for going above and beyond. Thank you! 😊
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Andrew A.
2 Sept 2025
Verified reviewI am very happy now with the Mitsubishi Outlander I was sold from Vertu. But the process of actually receiving the vehicle took a month due to complications with various repairs done by a local Mitsubishi garage before I could actually take ownership and this did really sour the whole experience. I appreciate that this delay was not caused by Vertu, but the communication and repair updates from Vertu were not brilliant, to be honest. I also had to be quite assertive in declining their rather pricey after-sales servicing package they really wanted me to also take. But I would recommend Steven as he was at least honest and went out of his way to help me out with transport to and from the showroom due to.my rural location.
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Dharmendra A.
31 Aug 2025
Verified reviewVery good service
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Pauline A.
31 Aug 2025
Verified reviewI'd recommend Vertu Renault Nottingham to a friend because I was satisfied with the service I received.
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Susan A.
31 Aug 2025
Verified reviewsaw the car on website it was just as described. sales staff professional and knowledgeable.
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Philip A.
31 Aug 2025
Verified reviewCustomer service both on sales and service department always 1st class
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V. A.
31 Aug 2025
Verified reviewGreat sales and aftersales.
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Matthew A.
31 Aug 2025
Verified reviewThe site was easy to navigate, likewise the whole process.
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B. A.
31 Aug 2025
Verified reviewCouldn't be happier with the hole experience
Reviews displayed in chronological order