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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"The sales representative Luke has been very helpful and friendly."
"Excellent wel informed and considerate"
"All the team members at virtue Honda Grantham are very welcoming and understanding and willing to help every step of the way"
Friendliness & courtesy
"Excellent service.. Professional approach. Very knowledgeable"
"Customer service excellent staff friendly. Everything explained very well"
"good customer service, extremely good salesman"
Responsiveness
"Easy to find. Great communication. Friendly and helpful service."
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Christopher A.
2 Sept 2025
Verified reviewAll I can say is, every aspect of service as soon as I walk into the showroom was exceptional. When I pick up the car, it was in the showroom with a cover over it. Very nice touch. excellent.
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Matthew A.
2 Sept 2025
Verified reviewEverything was to our fullest satisfaction.
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S. A.
2 Sept 2025
Verified reviewUseful but order mostly sorted out in dealership and on phone.
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Nicola A.
2 Sept 2025
Verified reviewEasy to navigate the site. The car I wanted was in Chesterfield, so they arranged to bring it to the Redditch site to view and test drive. Gabby Sinclair's customer service was excellent. Would recommend anyone to go and talk to her.
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Liz A.
2 Sept 2025
Verified reviewNavigation on this site is easy to follow. I am very pleased to recommend Hyundai Mansfield. Jack Ingham, the sales executive with whom we dealt, was very friendly, professional and had excellent knowledge of the product. After Sales service has also been first class in sorting out our engine light issue. Overall we are highly delighted with Hyundai Mansfield.
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K. A.
2 Sept 2025
Verified reviewThe sales team was knowledgeable, friendly, and helpful throughout the entire process.
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Kelli A.
2 Sept 2025
Verified reviewFriendly, helpful & accommodating
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Edward A.
2 Sept 2025
Verified reviewMade to feel welcome and ever detail of the purchase explained
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Terry A.
2 Sept 2025
Verified reviewExcellent car sale person matthew bacon very helpfull can't do enough for you to make buying a car a pleasure
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Derek A.
2 Sept 2025
Verified reviewvery happy
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Louise A.
2 Sept 2025
Verified reviewAmazing customer services,impeccable, friendly, Jordan was fabulous from the beginning of the sale to the end, outstanding, definitely recommend, thank you.
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Stephen A.
2 Sept 2025
Verified reviewPurchased a used car from Vertu in Derby. Very pleased with the purchase process
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Ali A.
2 Sept 2025
Verified reviewHighly recommend. Can't fault the service and after sales 💯
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Elodie A.
2 Sept 2025
Verified reviewThe experience at Vertu Renault York was great because the sales person was friendly and helpful and I was able to find a vehicle very quickly
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Alan A.
2 Sept 2025
Verified reviewWould Recommend Nissan Central as me and my wife are very happy with our new qashqai
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John A.
2 Sept 2025
Verified reviewGreat staff and service. Very helpful.
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Richard A.
2 Sept 2025
Verified reviewVery helpful, professional service, not pushy.
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Raymond A.
2 Sept 2025
Verified reviewThis is the second purchase I have made from this dealer and each time I got excellent service. The salesman listened to what I wanted and provided me with an excellent car. Thank you
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Julie A.
2 Sept 2025
Verified reviewBrilliant srevice from friendly no pressure staff, highly recommended
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Angela A.
2 Sept 2025
Verified reviewI found the car I purchased online saw which garage it was at and went to have a look. Chris was very helpful without any pressure to buy. He explained different finance options available to me. After having time to think about the car, I decided to purchase it. Steve was also helpful when I returned again without pressurising me. A very positive experience .
Reviews displayed in chronological order
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