Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Duncan A.
19 Sept 2025
Verified reviewexcellent service from one and all at renault derby, would certainly return
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P. A.
19 Sept 2025
Verified reviewVery professional and polite staff.my wife and I ,have had our last four cars from Vertu ,and been very pleased with the service and the knowledge of their staff ,
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Terence buffey A.
19 Sept 2025
Verified reviewvery satisfied
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Steven A.
19 Sept 2025
Verified reviewGood service from friendly staff
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Nicki A.
19 Sept 2025
Verified reviewexcellent customer service
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Jaune A.
19 Sept 2025
Verified reviewAbsolutely great service and professionalism
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Dawn A.
19 Sept 2025
Verified reviewThe experience at Vertu Ford West Bromwich was good because Harman and Mark Wesson made the buying of my new car, a very easy and enjoyable experience. Harman was there from the start and both could not do enough to ensure that my overall experience was excellent.. Would recommend without reservation all of the sales people were excellent but both Harman and Mark were exceptional in their customer service. Thank you to them both.
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David A.
19 Sept 2025
Verified reviewexcellent service, polite staff, clean surroundings, that why we have purchased 6 cars from them.
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Peter A.
19 Sept 2025
Verified reviewWe have been very happy with all aspects of upgrading our car.
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S. hutchison A.
19 Sept 2025
Verified reviewPerfect
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Andrew A.
19 Sept 2025
Verified reviewAlthough there are more local dealerships, I have used this one for many years, starting with my old company car servicing. Now I lease my own car, I have continued to use their servicing team. Also bought my last 2 used cars there. Can't complain about their service and will continue to have my vehicle serviced there.
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B. A.
19 Sept 2025
Verified reviewGreat service. Felt comfortable.
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Colleen A.
19 Sept 2025
Verified reviewGreat attentive staff and love my new car thank you
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Martin A.
19 Sept 2025
Verified reviewPerfect
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Derrick thorman A.
19 Sept 2025
Verified reviewThe sales staff where very helpful and looked after me well
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Andyfree472@gmail.com A.
19 Sept 2025
Verified reviewGreat staff and wonderful service
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Nilesh mandal A.
19 Sept 2025
Verified reviewFantastic car buying experience! Jack was incredibly helpful, knowledgeable, and patient. He made the process smooth and enjoyable. Highly recommend Jack for anyone looking for great service and a quality vehicle!
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Amanda A.
19 Sept 2025
Verified reviewExcellent service
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Sue A.
19 Sept 2025
Verified reviewGreat service and no pressure. Andrew was fab throughout the whole process. I wasn't planning on changing my car but you made it so easy and gave me a deal that I couldn't ignore. I love my new MG ZS. Thank you.
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Karen A.
19 Sept 2025
Verified reviewExcellent customer service. Ellis, Lewis and Will were so helpful and personable.
Reviews displayed in chronological order