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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Richard A.
19 Sept 2025
Verified reviewExcellent, attentive service
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Lucy A.
19 Sept 2025
Verified reviewvery satisfied
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Joseph pittaway A.
19 Sept 2025
Verified reviewAndrew Howl is always a pleasure to deal with and will always go back to Vertu Worcester because of him.
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Ken A.
19 Sept 2025
Verified reviewVertu was helpful and clear in their guidance,, and honest about any problems along the way. All fixed!
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Christopher A.
19 Sept 2025
Verified reviewVery friendly and helpful. Your made welcome. To drive car from out show room. Was overwhelming.
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Lesley A.
19 Sept 2025
Verified reviewLovely business to deal with.
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H. A.
19 Sept 2025
Verified reviewI recently bought my car from Vertu Renault Nottingham and was looked after by Barry, who was absolutely fantastic from start to finish. He was honest, friendly, approachable, professional, patient, and incredibly kind. Barry made the whole process smooth and stress-free, answering all my questions with genuine care and attention. His knowledge, transparency, and warm personality really stood out, and he went above and beyond to make sure I was comfortable and happy with my purchase. It’s rare to find a salesperson who is not only excellent at their job but also truly caring and trustworthy — Barry is exactly that. I couldn’t recommend him highly enough — if you’re buying a car, ask for Barry, you won’t be disappointed!
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Jatinder A.
19 Sept 2025
Verified reviewGood service. Great effort in answering my questions. Good videos of the car, including a video of the car underside.
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Tony A.
19 Sept 2025
Verified reviewExcellent choice of vehicles and informative customer service
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Cheryl A.
19 Sept 2025
Verified reviewMitau was extremely helpful & Polite
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Peter A.
19 Sept 2025
Verified reviewGod service
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Gary A.
19 Sept 2025
Verified reviewAreally impressive service by the company and the salesman very happy.
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Paul A.
19 Sept 2025
Verified reviewVery pleased & ease of use very helpful & friendly staff & the sales person we dealt was excellent
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Michael A.
19 Sept 2025
Verified reviewFrom day one Charlie helped me with purchase of car was so polite and helpful as am bit older helped me though doing purchase on phone and kept me informed of everything 10 out of 10 and delivery so quick as boys had to drive through night from Bristol to paisley in Scotland had to stop to charge car so helpful show working of car excellent job all round would definitely buy again from vertu
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Elizabeth A.
19 Sept 2025
Verified reviewGreat support from dealer and the team.no pressure when looking and available to give advice on purchase.
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Anthony charles A.
19 Sept 2025
Verified reviewpleasure to deal with
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Sharon sonny A.
19 Sept 2025
Verified reviewThey do there job. In sales. And the service guys. And the guys who made my car look like new. Excellent.
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Shane A.
19 Sept 2025
Verified reviewGreat value and excellent staff in Exeter
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Stephen howarth A.
19 Sept 2025
Verified reviewThe way all the staff handled the sale of the vehicle including part exchange, demonstration of the used vehicle and delivery
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Anthony A.
19 Sept 2025
Verified reviewExcellent and professional service
Reviews displayed in chronological order
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